NovaCare Case Study; Problem Solving Framework

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This 14 page paper is based on a case study supplied by the student. NovaCare is a company providing therapy services to a large number of clients. The firm faces a number of challenges, including the introduction of a new IT system; NovaNet. The paper considers the way that the firm can be examined with the use of a decision and problem modeling approach. Soft system modeling is discussed as the most appropriate system, its choice is justified and the way it can be applied is examined. The bibliography cites 11 sources.