Planned Change With Specific Outcomes

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An 8 page paper that begins with a summary. The hypothetical Board of a coffee shop company has identified specific outcomes for a strategic change plan. The writer identifies TQM as an approach that will meet most of the desired outcomes. This is combined with creating a learning organization. The essay also discusses employee resistance to change and how to manage that. The plan ends with alternative suggestions should the economy fall lower, stay the same or improve. Bibliography lists 9 sources.