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Essays 361 - 390

Product Operations Management and Services Operations Management

similar, where the idea of the selling the product was to satisfy the customer with the product in terms of quality and availabili...

Customer Ignorance In The Food Service Industry

given meal, with breakfast being the absolute worst time for dealing with this person. The more the food server hustles to meet t...

Web Services Technologies

key to the development as it is this that specifies the way in which the interoperability will be achieved, allowing the different...

How Has Services Marketing Shaped The Concept Of Marketing For Organizations

low level of accompanying services, these may be goods where there is a reliance of sales, such as car sales, the goods are the co...

Boston Scientific and Guidant Merger and its Legal Implications

Markets: Boston Scientific," 2006). Hence, that problem was over. However, while Johnson & Johnson and Guidant had its problems, i...

Boston Massacre and the Massacre at Kent State University

113 guardsmen to fire tear-gas in order to disperse the crowd (1996). By that time, the crowd was equivalent to about one thousan...

Credit Suisse First Boston and Corporate Culture

as CEO; and the installation of Brady Dougal as the most recent CEO. Without direct experience in the industry or in the organiza...

Big Dig of Boston Financing

current financial report contains much if any information related to original cost estimates, and reports of cost overruns rarely ...

Boston Museum of Fine Arts' Oceania

present themselves from this type of construction is to realize that any type of artwork may be perceived differently from the tim...

Boston Public Garden and the USS Constitution

These public areas are contrasted and compared in five pages in terms of structural and viewing considerations....

Google Boston Consulting Wegmans Food

These companies are on Fortune's 2013 100 best companies to work for list. These three and CHG Healthcare Services are described. ...

OBAMA HEALTHCARE EDITORIAL - BOSTON GLOBE

might seem strong at the outset; after all, enough people are blaming the Massachusetts plan for soaking the taxpayer, but this ed...

DHL Overview

last names - in 1969 as a service shuttling shipping documents between San Francisco and Honolulu (History, n.d.). This was well ...

Value-Based Management in the Financial Services Industry

Internal analysis can assist the organization in maintaining that activity. The value chain has grown in popularity because of it...

Ethics Case Study - Google.cn

To avoid this Google choose not to offer any services where personal data about uses would be gathered such as blogs or emails. If...

Change Management: Rerouting Customer Service Calls at Dell

being that help line individuals read from scripts determined by customers responses to specific questions required by the scripts...

Gerhard ter Borch's 'A young woman at her toilet with a maid' and Francesco Franci's 'Madonna and Child with Sts. Francis and Germone'

In five pages these artistic works are compared in terms of their specific elements. There are no other sources listed....

Ameritech's Culture and Customer Service

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

Customer Services and the Computer's Impact

In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...

Dedication of the Secret Service

would be protected until age 16. Major Presidential and Vice Presidential candidates, and their spouses are also afforded protecti...

Information Systems of London Ambulance Service

In seven pages this paper discusses the problems of automation in the 1990s that the LAS face in a consideration of lessons learne...

Automobile Industry Development of Products and Services

In ten pages this paper discusses Global Positioning Systems among other topics in this consideration of the new service and produ...

Pontiac, Michigan and African Americans County Public Health Outreach Services

In ten pages this paper discusses a county public health outreach program for African Americans who have been consistently denied ...

Issues in the Service Industry

In six pages and 2 parts this paper discusses the UK airlines industry and an in house fast food merchandising comparison and cont...

Ameritech's Customer Service

In ten pages Ameritech's many problems with customer service in the upper Midwest are discussed in terms of addressing these probl...

McDonald's Service and Product Quality

In five pages this paper applies Deming's Fourteen Points to an analysis of McDonald's service quality and product quality in term...

Medicare, Fee for Service, and Managed Care

In fifteen pages this paper examines Medicare in an assessment of fee for services vs. managed care plans. Fifteen sources are ci...

Banks and Insurance Services

In ten pages this paper examines insurance selling by banks with the primary focus being Canadian practices. Eight sources are li...

Federal Express and United Parcel Service

In seven pages this paper presents statistical information on the air freight 'heavyweights' UPS and FedEx. Twelve sources are ci...

Reply from Customer Service

In three pages this paper provides a sample letter addressing a customer complaint about ecommerce disclosure of personal informat...