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Essays 91 - 120

Assessing Gaps in Service

method of evaluation identifies different measures where there may be a gap between the level of service expected and that gained....

Using SERVQUAL to Implement Improvements

fully utilized so that the primary goal of the organization is achieved, as well as retain the ongoing support of sponsors, the or...

The Operations Managers’ need for Awareness of Changing Markets

adding value. The way in which the products and services are developed and the way fashions and sales of products, or serv...

Distribution Channels of the U.S. Naval Hospital, Guam

outside influence on the distribution channel and also very little potential for either vertical or horizontal conflict within the...

Taco Bell's LMS

be a good one to shoot for. What information was collected to build the labor-management system (LMS) and how was that...

Peapod and the Success of Supermarket Services

and the people who help gather and pack the items must be paid. The overhead items do add up. What seems to be the case is that th...

Marketing Communications Planning Suggestions

the problem, we can then define the outcome - which is that such a lack has meant huge numbers of returns, complaints about the co...

Case Study of Exponential Smoothing

as this one is obvious. Using data that follows a measure of central tendency provides fairly accurate short-term forecasts of va...

Automobile Repair Racket Targeting of Women

1992 that of every dollar women spent on automotive repairs, fifty cents of that dollar were not necessary expenditures and at tim...

How to be a Perfect Stranger: Worship in a Hindu Temple

Kali or present age (The Hindu temple). The Hindu temple is a public shrine where the presence of the gods is still felt, though t...

NORDSTROM AND ORGANIZATIONAL ANALYSIS

2002). The emphasis was on the "us" word, and the author was struck by how the rigorous detail to customer service is so strong at...

QUICK INTERNATIONAL COURIER: AN OVERVIEW

Quicks management is considering going global on an even larger scale, meaning, out of necessity, some change management will be i...

MARKETING PLAN: CRG ASSOCIATES

base this study on commercial and high-density resident. Other things that would need to be considered are the location of...

Gap Customer Service and Marketing Communications

and other community events, marketing communications is another area in which the GAP can make its presence known. One way in whic...

Career in the Pharmacy Business

beings. Almost from the time humans can walk, they attempt a balance in their lives - little kids play hard, but they also sleep v...

Quality Initiatives of Rosenbluth Travel Agency

IT systems meant that Rosenbluth enjoyed huge expertise in the industry -- and could develop systems on request that could be tail...

Nature's Importance

case where an assignment of value to something that man generally does not have to pay for occurs, there are always critics who ar...

What are Critical Thinking Skills

of the time. Even critical thinkers get stuck in ruts and do not see their own blind spots in their thinking (Foundation for Criti...

MARKET FORCES FOR ASSISTED LIVING

For every good or service, there are market and economic forces that regulate supply and demand. This is no different in the healt...

Overview of Interpretation Services

occurs when the interpreter is using a colleagues translation to translate from, rather than the speakers language; this is "relay...

Community's Citizens and Life Expectancy Estimation

In seven pages calculating the life expectancy of a citizens within a community is considered in an analysis of death records and ...

Washington Community's Importance According to James Sterling Young

that is often referred to with awe and reverence. The framers are still held high in esteem. In fact, they are called "framers" wi...

Irish Police Culture

biased toward the unionist side and, therefore, this generated sympathy for the IRA (Clark, 2008). The British government, therefo...

Community Threat Posed by Virtual Communities

This paper discusses the threat posed by virtual communities in terms of lack of real social interaction and the building of share...

Racism Experiences in Post World War II Great Britain and the Black Community's Responses

black people choosing to leave the country. Post-War Race Relations The post-war immigration in the late 1940s and 1950s in...

Community Nursing and the Concepts of Community and Aggregates

"population," which is then further defined as "a collection of individuals who share one or more personal or environmental charac...

My Community's Racial Overtones

live in a town overrun by religious zealots with little tolerance for anyone who is not of their ilk. Native Americans are more a...

Multicultural Communities' Building

that culture can be considered interchangeable with subculture, and this is based in the belief that both allow for the commonaliz...

Kenneth P. Wilkinson and the Idea of Community

is to try and come up with a working definition of community in rural America, which is not as easy as it sounds. He points out th...

A Reaction to Sociological Descriptions of Rural Communities

in understanding at the local level (Luloff and Bridger). It is Luloff and Bridgers opinion, then, that local communities have to ...