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get a real live person on the telephone (PR News, 2007). This author recommends integrating communications and customer service de...

The difference between customer loyalty and customer satisfaction is considered in ten pages with a comparison of Customer Loyalty...

may be responsive to image, they may not be willing to pay a premium for the value association. For example, in the UK the budget ...

the market to the scope and scale of the scandal, but the way in which it impacted on individuals personally and received a great ...

profits while expanding the business. Most marketing strategies neglect the repeat customers. Just because a customer has shopped ...

as such loyalty may not be measured by frequency of purchase in some goods and services. Therefore the measures of loyalty are var...

the cutter is outside. Therefore, the contact is by the bills and letters and through the customer service centres. The problems m...

importance of ethics and values have been sending that message to their employees more often than ever (Blank, 2003). Both the cu...

development of innovation, and at the very least a higher level of compliance and co-operation (Huczyniski and Buchanan, 1996). W...

management will impact not only the ophthalmic practice, but this practices position in relationship to the industry. The Ophthalm...

competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...

and simply "more territory to cover overall" (McConnell, 2005, p. 177). In response to this downsizing trend, the best defense tha...

This 4 page paper looks at the way investment in quality can have the potential for a positive return on investment. A range of in...

If we want to look at how these operate we have to consider relationship marketing and its value in the market place. Payne...

exists which is prone to abuse by either employees or public. * Financial Issues - Where individuals or companies have fraudulent...

arms in Germany, which appeared to Stalin that the US was rearming that country. He was enraged at this perceived betrayal (Vidal...

not account for ways besides state punishment in which the unfair advantage can be offset. When the theory is modified so as to a...

service in a plan is paramount (Hesketh, 1998). In addition, with Dr. Finch (presumably) wanting to be seen as a "communit...

(2002). Although that is the case, there is still at least some attention to the feelings and needs of employees and a bit more re...

In 5 pages this paper examines the thematic emphasis upon loyalty in this popular William Shakespeare comedy in an examination of ...

In four pages this paper analyzes the 3 married couples featured in the play in terms of their relationship in terms of the foremo...

In five pages this report examines the plays Love's Labor's Lost and A Midsummer Night's Dream in terms of William Shakespeare's d...

The writer answers a set of questions which have been asked by the student. The paper concerns the identification of influences th...

feature of limited resources, it has become a feature of the culture that encourages and facilitates team work with the ability to...

This essay discusses two major issues related to change: engaging employees and benchmarking. There are at least four cultural ori...

In 1867, Karl Marx wrote that all capitalists exploit their employees, that employees were just another commodity to them. Sadly, ...

satisfy certain criteria laid down by the Chambre Syndicale de la Haute Couture. Each year a list is drawn up by the commission wh...

between parties on reciprocal set of obligations comes into play (Tekleab and Taylor, 2003). The problem becomes even more comple...

development of the hierarchy of needs. Here there was an acceptance of the economic needs, but these were seen as unable to be mot...

employees sent to work abroad on either short or long term assignments. The reasons behind this pattern are numerous revolving aro...