YOU WERE LOOKING FOR :Creating a Customer Survey
Essays 541 - 570
In ten pages Ameritech's many problems with customer service in the upper Midwest are discussed in terms of addressing these probl...
In ten pages the lack of workplace diversity and its implications regarding customer relations are examined. Twelve sources are c...
In twelve pages Ameritech is examined in terms of customer service issues and external and internal communications problems with p...
In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...
In fifteen pages this paper discusses long term care facilities in a consideration of customer service issues. Twelve sources are...
In fifteen pages this research paper considers the importance of customer satisfaction and the importance of its evaluation. Eigh...
In five pages this paper examines marketing management, competition, and the important relationship between profitability and cust...
In four pages this paper examines the importance of customer relations and satisfaction to a business. Four sources are cited in ...
In four pages customer loyalty is defined and assessed with the emphasis upon the importance of trust. Five sources are cited in ...
taking itself too seriously and has collectively remembered to have fun in business as well as build profitability. All com...
In nine pages this paper discusses how Saks Fifth Avenue's retail changes generated sales increases through improved customer serv...
In twenty one pages this paper discusses the ABC Company in a consideration of the customer satisfaction component of Total Qualit...
1993, p. 63). This essay investigates customer value management and applies the concepts to the practices Marks and Spencer seem ...
In five pages the Canadian banking system is used as the focus of this examination of how increased bank mergers have meant decrea...
This 5 page paper discusses the possibility that a case before the Supreme Court could result in a tightening of the rules for mem...
In five pages this paper involves a student writing assignment involving a customer letter to a company regarding receipt of a def...
In three pages this paper discusses what skills are involved in customer service effectiveness. Fifteen sources are cited in the ...
In seven pages Scott Sinclair's article 'Bank Mergers and Customer Protection in British Columbia' is discussed in a two part summ...
show that customers tend to buy more from companies that they have patronized for a long time (12). The lifetime value of a custo...
changes. Gomes, et al. (2003) investigate a company in the textile industry, one that supplies knitted clothing to its cust...
other ties, such as technological or formal bonds (Dwyer and Tanner, 2001). The payoff from long-term relationships are obvious:...
the final consumer has led businesses to recognize that value contributions, from internal and external organizational members in ...
The stores also offer numerous "free in-store clinics for honing home improvement skills as well as design and decorating consulta...
culture; 3. Target areas for change, either directly benefiting customer service or indirectly by benefiting employees first; and ...
(approximately $1,600 million in 2006) (MarketWatch, 2008). Also, as of this year, the company is the main sponsor for NASCAR, whi...
2005). Even more interesting is that the "customer is always right" concept isnt true at Southwest Airlines (Taylor, 2005). "We ma...
to use preventative measures to thwart competition and also to see that the firm stays on course. In order to create a viable an...
service etiquette, must maintain a strong formula of being able to rectify unacceptable circumstances brought to their attention. ...
that pertains to the customer in addition to the product/service. Successful CRM implementations depend mainly on how involved emp...
a personal decision and the effect is not singular but one of accumulative effect. For many it is deemed that the weight gain is s...