SEARCH RESULTS

organization, impacting in the strategies that are adopted, determining goals and creating or influencing culture (Mintzberg et al...

cultures and for those companies melding together different cultures brought together through mergers or acquisitions" (p. 35). W...

(and still knows) how to keep their employees happy. Rather than focusing on customer service, SWAs motto is employee first. The b...

2007). After analyzing the costs and markets, the authors came to the conclusion that there was more of a monopoly effect in the a...

formed as a result of the emissions (CAA, 2009). The fuels used by aircraft is the main problems. Aviation fuel is made up mostl...

employees wanted to try ideas and make decisions that matched the "precepts," they wouldnt require approval. Furthermore, the idea...

a date of expiration for the seats (once the airline flies, if a seat is empty, it stays empty). Furthermore, capacity is fixed in...

the use of dynamic pricing. This is a pricing system that is designed to maximise revenues and seat sales. The marginal cost of ca...

delivering good service, such as the Time 2008 Friendliest Airline award, and Forbes 2008 award for being the most reliable US air...

the ability to assess the potential of m-commerce as a part of the strategies used by AirAsia. 2. E-commerce and m-commerce 2.1 ...

Security Officers" at more than 450 U.S. airports (Passenger screening). The security officers, along with over 1,000 other "crede...

able to hold its own and even earn a net profit of $33 million (Michaels, 2009). Jets IPO in 2005 was in the billions (Michaels, 2...

In 2009 during the global recession Aer Lingus faced a number of challenges. The writer looks at the internal influences and the e...

Porters 5 Forces analysis model is a well established analysis model. The model has been around for many years, the writer looks ...

airline is not getting off the ground so to speak on its own. In fact, there have been allegations that the airline simply is not ...

But a downturn in the economy can definitely hurt the hotel business. In a recession, people dont travel as often (in the...

for the Dallas-based airlines. As a direct result, not only are his passengers happy to fly his airline, but his "passionate, ded...

is the web address, or URL. In line with any marketing theory before a consumer can use a service or buy a product they need to kn...

the frequency of unexpected accidents or incidences, such as type blowouts and incidences of air range in passengers. Knowing the ...

if the employees are happy and content, that happiness and contentment will trickle down to the customers. This is in direct contr...

must still beef up its reward program with a demonstrable return on investment. This involves better customer targeting. T...

?50 billion (US $98.5 billion) was made by a consortium which was led by The Royal Bank of Scotland (Investment Dealers Digest, 20...

but altering the destination did. London and Milan are listed as destination cities of all three airlines and the assessment was ...

This 3-page paper provides an explanation of the airline industry and CRM. Bibliography lists 6 sources....

problem with pilots and their union for example. In 2008, the pilot union noted that Skyway management refused to provide Skyway ...

airline which was bureaucratic and unfriendly. The main rival was that of All Nippon Airways (ANA) which was perceived in a more p...

a separation of management control and ownership, giving management an agency relationship which incorporates some level of freedo...

fuel surcharges and look for ways increasing income, such as charging for checked luggage. Southwest are managing this financial r...

paper, well attempt to answer these questions by focusing on other companies. The two weve selected are Southwest Airlines and Toy...

as a luxury when it is undertaken to leisure purposes. If there is an economic downturn within an economy, such as one which is oc...