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Essays 421 - 450
All sorts of business have learned about the advantages of social media in creating brand awareness, brand loyalty, customer-engag...
taking itself too seriously and has collectively remembered to have fun in business as well as build profitability. All com...
This 5 page paper discusses the possibility that a case before the Supreme Court could result in a tightening of the rules for mem...
In five pages this paper involves a student writing assignment involving a customer letter to a company regarding receipt of a def...
In five pages the Canadian banking system is used as the focus of this examination of how increased bank mergers have meant decrea...
In twenty one pages this paper discusses the ABC Company in a consideration of the customer satisfaction component of Total Qualit...
1993, p. 63). This essay investigates customer value management and applies the concepts to the practices Marks and Spencer seem ...
In fifteen pages this paper discusses long term care facilities in a consideration of customer service issues. Twelve sources are...
In fifteen pages this research paper considers the importance of customer satisfaction and the importance of its evaluation. Eigh...
In five pages this paper examines marketing management, competition, and the important relationship between profitability and cust...
In four pages customer loyalty is defined and assessed with the emphasis upon the importance of trust. Five sources are cited in ...
In nine pages this paper discusses how Saks Fifth Avenue's retail changes generated sales increases through improved customer serv...
show that customers tend to buy more from companies that they have patronized for a long time (12). The lifetime value of a custo...
In seven pages Scott Sinclair's article 'Bank Mergers and Customer Protection in British Columbia' is discussed in a two part summ...
In three pages this paper discusses what skills are involved in customer service effectiveness. Fifteen sources are cited in the ...
In a report consisting of seven pages a proposal for declining bank industry customer service standards is considered and proposal...
what "satisfaction" actually entails. According to Edwards, Gorrell et al (1994): "There is a response in the customers that goes ...
transparency. Critics of the utility superpowers have generally complained that utilities exploit consumers and create an un-leve...
In nine pages the need for the Saks' department store to improve customer service is discussed. Twelve sources are cited in the b...
other organizations have envied and virtually no one could duplicate. Much of the current culture at 3M can be traced to the pron...
reading. The white alone is easier to read, but with a list of goods all in block capitals, this is also more difficult to read th...
personal computer was gaining popularity, but was nowhere near what it is today. In discussing anything related to e-commerce, one...
of increasing the value for shareholders. In most cases it was to increase customer satisfaction and overall service, as well as m...
might be that mom and pop shops have been replaced by Wal Marts. While that is true, Wal Mart prides itself on excellent customer ...
all but the busiest times. This is the report of a series of surveys and observation times. Both customers and employees w...
that the problem exists: it does not, however, necessarily address difficulties with internal and external communication, lack of ...
company of System Management Software, Inc. (SMSI), and is an indication of the way in which it was the internal development that ...
It was in the early 1990s that the integrated call center began becoming reality. AT&T, the old Northern Telecom and other centra...
and feel that they are important to you. The hospitality industry is one of the best industries to use as an example. Just as a ...
as Poly Tours" (Lunn Poly, 2000) was founded in 1888 with the aim of providing "holidays abroad at reasonable cost for the student...