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Essays 661 - 690
In eleven pages this paper discusses changes resulting from this strategic shift and its implications. Eleven sources are cited i...
cases when staying at a hotel or motel, it will be the front desk that the customer will call when a problem or need arises. How ...
Customers, and TQM Opportunity A manager who is presented with the challenge of opening a new retail branch of a company in an ex...
In twenty eight pages the technology of CRM is examined in terms of systems' technical proficiency and software. Ninety two sourc...
of increasing the value for shareholders. In most cases it was to increase customer satisfaction and overall service, as well as m...
might be that mom and pop shops have been replaced by Wal Marts. While that is true, Wal Mart prides itself on excellent customer ...
other organizations have envied and virtually no one could duplicate. Much of the current culture at 3M can be traced to the pron...
personal computer was gaining popularity, but was nowhere near what it is today. In discussing anything related to e-commerce, one...
reading. The white alone is easier to read, but with a list of goods all in block capitals, this is also more difficult to read th...
need for the additional aircraft (Nellis and Parker, 2000). Otherwise, they will need to disappoint some customers with an inabili...
that the problem exists: it does not, however, necessarily address difficulties with internal and external communication, lack of ...
as Poly Tours" (Lunn Poly, 2000) was founded in 1888 with the aim of providing "holidays abroad at reasonable cost for the student...
all but the busiest times. This is the report of a series of surveys and observation times. Both customers and employees w...
company of System Management Software, Inc. (SMSI), and is an indication of the way in which it was the internal development that ...
patient and the medical practice but for the physicians mental well-being also. INITIATING ACTION In order to give the best in p...
In four pages customer loyalty is defined and assessed with the emphasis upon the importance of trust. Five sources are cited in ...
In fifteen pages this research paper considers the importance of customer satisfaction and the importance of its evaluation. Eigh...
In five pages this paper examines marketing management, competition, and the important relationship between profitability and cust...
In five pages the Canadian banking system is used as the focus of this examination of how increased bank mergers have meant decrea...
In five pages this paper involves a student writing assignment involving a customer letter to a company regarding receipt of a def...
In twenty one pages this paper discusses the ABC Company in a consideration of the customer satisfaction component of Total Qualit...
1993, p. 63). This essay investigates customer value management and applies the concepts to the practices Marks and Spencer seem ...
In fifteen pages this paper discusses long term care facilities in a consideration of customer service issues. Twelve sources are...
show that customers tend to buy more from companies that they have patronized for a long time (12). The lifetime value of a custo...
In seven pages Scott Sinclair's article 'Bank Mergers and Customer Protection in British Columbia' is discussed in a two part summ...
what "satisfaction" actually entails. According to Edwards, Gorrell et al (1994): "There is a response in the customers that goes ...
transparency. Critics of the utility superpowers have generally complained that utilities exploit consumers and create an un-leve...
In nine pages the need for the Saks' department store to improve customer service is discussed. Twelve sources are cited in the b...
bankers, but its applicability to all industries is obvious. The cost of attracting a new customer always is higher than the cost...
a change that will change the company around from its falling performance over the last few years. Problem Solution [Student, Im...