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Essays 181 - 210

Six Sigma Dos and Don'ts

about Dell is its generally unhelpful help desk personnel, however. Virtually all of Dells customer service representatives are i...

Introducing the Apple iPhone

that, Steve Jobs "stopped talking" (Elmer-DeWitt, 2007). His presentation "raised dozens of questions -- from the price of the pho...

Self Service Kiosks for Hotel Check-in and Check-out

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

Creating Loyalty in Airline Customers

competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...

Balance Score-card Use in SMEs

for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....

Service Issues in the PC Industry: Dell and Gateway Compared

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

Customers' Supermarket Wants Characteristic Assessment

from it. 6 I like to shop for bargain and am attracted to special offers 7 Quality is more important than price. 8 I like to have...

Harris, Customer Service Management, and Making the Customer 'King'

The strategic plan feeds directly from the motto. The first step is to identify the needs of the customers. Initial input from pha...

Beyond Customer Satisfaction to Customer Loyalty by Keke Bhote

1970s were the first time that US industry copied the Japanese as they became entranced by the lure of quality circles. The eighti...

The Contest of Superpowers in Vulcan's Hammer

Unity and the Vulcans tyrannical power calling themselves The Healers. The Healers seek to overthrow the Vulcans and Unity to rest...

Simulated Interview with a Community Resources Director

The writer presents a paper with the results of a fictitious interview with an employee of a healthcare organization looking at th...

The Application of Realist and Liberalist Approaches in International Relations

This is a generally pessimistic approach to international relations, with statism being any central tenet of the theory, with the ...

The Realist and Liberalist Concepts in International Relations

which may be argued as more closely aligned with realism. Others see it in terms of cross board transactions, which include differ...

Realism and Liberalism in International Relations

International Relations is a topic which comes under the broader heading of political science, but is the subject really a science...

An Introduction to Studying International Relations

International Relations is studied looks at the way in which the different relationships between the international parties, whethe...

A Global Perspective on Environmental Problems

residents of one country ay be harmed by pollution generated by another (Akimoto, 2003, p1716). These initial early measurements o...

American Society

In a paper of three pages, the author considers the nature of the American society in relation to cultural diversity. Though the ...

African International Relations

International relations in Africa have been heavily influenced by their colonial history, a history that still impacts on internat...

African International Relations

International relations in Africa have been heavily influenced by their colonial history, a history that still impacts on internat...

International Labour Relations

seen n many other areas, such as in schools or social hierarchies. The level of distance between those with power and those lower ...

Changing Labour Relations in Germany

capital is distributed and accumulated (Burchill, 2008). If the labour market is to be sufficiently stable there needs to be some ...

DATABASE MANAGEMENT SYSTEMS AND SECURITY COMPARISONS

examine three different types of database systems -- relational database management system; the object-oriented database system an...

AT&T Public Relations

it changed the formula for the beverage. Brand identity is a promise to the consumer. If the brand does something different, it wi...

Developing a Public Relations Campaign for Tesco

with the market place maturing and threats seen from existing competition as well as potential new entrants in some areas, especia...

The Irish Labour Court and Labour Relations Commission (LRC)

the world outside of Ireland where the negative impact of the industrial relations was deterring foreign direct investment, a Comm...

Middle East Foreign Policies of Lebanon

nation. The term welfare may be focused on the economy, achieving peace in a nation or region, or any other goal that nation might...

Nike and PR

and its own corporate code of conduct, and more specifically, that women workers at facilities producing shoes were subject to und...

Public Relations in a Race for to be Governor

This research paper examines the function of public relations within the context of a gubernatorial compaign. The writer defines p...

Normalization of Trade Relations Between Vietnam and the US

One-quarter of a million American citizens visited Vietnam last year, a number that reportedly should have been reached this aroun...