SEARCH RESULTS

YOU WERE LOOKING FOR :Customer Relations and the Soft Emotional Touch

Essays 1 - 30

Customer Relations and the 'Soft' Emotional Touch

In three pages this paper discusses what skills are involved in customer service effectiveness. Fifteen sources are cited in the ...

Customer Relations Interview

into a fan or an advocate, good customer services that resolve problem quickly and professionally can help create an enhanced loya...

Issues of Emotional Identification in Film

Hitchcocks movie, Vertigo. This whole movie is centered around one man and his inability to let go of an old love. The story, in b...

'Soft Skills' and Effective Service

In three pages this paper discusses emotional intelligence's 'soft' skills and effective service meeting characteristics. Fifteen...

Emotional Intelligence can Make Managers Better

One of the reasons for some confusion about these two roles in businesses is the fact that at times leaders perform management tas...

Implementing Customer-Focused Strategies

Further, the marketing mix approach is far less effective in the electronic environment than it is in the local supermarket or Sup...

Companies and Their Unique Methods of Customer Relations Management

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

Dell Computer and a Change in Culture

success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...

Consumer Behaviour and Marketing a Hotel

be looking for the best deal, the most service or facilities for the lowest price, where love is involved they may be looking for ...

Media, Marketing, Customers, Public Relations, and Marketing Questions

that got more than five million responses" (Aaker, 1996; p. 240). 2. Explain why selling private brands often enables large retail...

Crisis Communication in the Workplace

either recanted their story or the FDA found it to be a hoax. This is now a classic case of excellent business communication with...

U.S. Soft, Military, and Economic Power

the Iranian hostage crisis. We survived the Cold War and witnessed the dissolution of the Soviet Union and today we are engaged i...

Case Decision Making

this model, it is seen as being objective. However, it is possible that input data may be subjectively influences, the processes a...

Customer Relations' Success

and feel that they are important to you. The hospitality industry is one of the best industries to use as an example. Just as a ...

Overview of SSM

In six pages this paper contrasts hard and soft systems in this overview of soft systems modeling. Ten sources are listed in th...

Sales Increasing Through Customer Relations' Improvement at Saks 5th Avenue

In nine pages this paper discusses how Saks Fifth Avenue's retail changes generated sales increases through improved customer serv...

China as a Future Threat

does supersede the competition in many respects. For example, its GDP supersedes that of India by quite a bit (Karmali 49). China ...

The Paradox of Relational Individualism; Women’s Issues

pay. They also face other issues such as family violence, racism and child welfare; and they deal with these issues within the con...

Customer Satisfaction/Profitability v. Production & Quality

A 12 page research paper that explores the topic of customer satisfaction and how it is related to both profitability and product/...

Roche Diagnostics 'Customer Delight' Achievement

The very nature of the environment in which Roche products are used dictates that Roche products must be free of defects. One of ...

Teen Pregnancy Problems and Issues

from underprivileged backgrounds. C.) Teenagers can not resist natural urges. D.) Teenagers...

Oleanna by David Mamet

In five pages this play in three acts is analyzed in its representation of themes emotional warfare, power, and sex....

REACTION TO HOSSEINI'S "A THOUSAND SPLENDID SUNS"

women (Laila) mentioned that women are freer under Soviet communism than they were under the Afghan form of government. The other ...

Mary Pipher/Another Country

age that are frequently expressed within Western society evolve, at least partially, from the changes in social status that occur ...

Briefly, The Foundations of Sociology

is also interesting in light of todays social interaction theories. Both of the above are functionalist theories and from t...

Internal and External PR

If we consider relationship management this is similar to employee relations, and may beth be seen as usually undertaken internall...

Emotional Intelligence in the High Technology Workplace

Indeed, even prior to Golmans book the importance of the ability to interrelate with others as a factor in determining business su...

Spend Less, Live Better - Marketing at Wal-Mart

in small and large ways that can enrich life, from showing a family going on holiday with the money saved to a woman buying ice cr...

Comparison of Customer Service Standards at GE and AOL

good customer services is not this simple, there are also many strongly systems in place that have received a high level of invest...

B2B and B2C Marketing: Similarities and Differences

supposed to be given good information, but when it comes to B to B, there are things that the business owners are expected to know...