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Essays 391 - 420

Service Issues in the PC Industry: Dell and Gateway Compared

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

Key Customer Account Programs - Challenges for Implementation and Maintenance

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

Customers and the Transformation into Loyal Customers

profits while expanding the business. Most marketing strategies neglect the repeat customers. Just because a customer has shopped ...

Fakhrawi Bookshop in Bahrain's Marketing

business in Chapter 1, and Chapter 2 examines the companys external environment. This includes the political and technological en...

New Home Loan Program and Countrywide Financial

a potential customer may be evaluating how much mortgage s/he can afford. Available calculators target individuals seeking to con...

Customer Service Management and SERVQUAL

how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...

Customers' Supermarket Wants Characteristic Assessment

from it. 6 I like to shop for bargain and am attracted to special offers 7 Quality is more important than price. 8 I like to have...

Ritz Carlton Hotels and Guest Satisfaction Improved Through Customer Information Databases

staff member who hears or sees information that they believe will make the guest more comfortable (Berinato, 2002). The Ritz-Car...

L.L. Bean Memo to Customer Service, Poster, and Speech

be in contact with customers by telephone, Internet, email and "snail mail," with the most common forms of initial contact being b...

Strategic Plan for Dell

computer users - and therefore buyers - insist that they will not purchase another Dell computer unless and until Dell provides so...

Strategic Communications at Starbucks

Starbucks mission statement is concise yet provides a "plumb line" against which to measure decisions. The statement reads, Estab...

Self Service Kiosks for Hotel Check-in and Check-out

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

Creating Loyalty in Airline Customers

competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...

Microsoft Relationship Strategies

customers by limiting exposure to competition, and developing Microsoft as the default preference to easy access to the product. ...

THE RELATIONSHIP BETWEEN INFORMATION TECHNOLOGY AND ORGANIZATIONAL STRATEGIES

to have better outcomes - rather than spending a lot of money (not to mention wasted time and effort) on the latest IT fad, these ...

The Alteration in Relationships from Objectification to Subjective Interaction

the orders given. The pace was not rushed, but was very efficient, It becomes noticeable at this point how difficult it is to chan...

Relationship Selling

create trust between the buyer and the seller and the needs of the buyer are understood by the seller who makes efforts to overcom...

Managerial Process Management Tools

The four functions that Mintzberg described decades ago when building on the work of Henri Fayol continue to be applicable today, ...

A Rational Communication Self Analysis

In ten pages this paper discusses relationship communication and the factors that can influence it including self deception, self ...

Risk Management Questions

the frequency of unexpected accidents or incidences, such as type blowouts and incidences of air range in passengers. Knowing the ...

Southwest Airlines in 2008

Airlines Co., 2008) Threats * Uncertainty in fuel prices * Intense competition and competitors concessions gained in bankruptcy * ...

Slavery and the Civil War

at the time of the Civil War, as suggested by the fact that it only had one slave by 1840 (MacLeod, 2008). It is perhaps also impo...

Environmental Risk Management In the Construction Industry and the Role of the Project Manager

in 2005. Prior to this only 10% of electrical waste was recycled, this legislation makes manufacturers responsible of goods throug...

CONTRACT CONSIDERATIONS FOR A 3PL RELATIONSHIP

other customers? All of this needs to be clearly spelled out in the contract, so there is no confusion. What. What is the...

The Work of Josephine Butler

ran brothels (The Christian Institute, 2002). "Her speciality was procuring young girls to work in brothels. Rebecca knew all abou...

After the Season by Jack Hodgins

In five pages this tutorial essay examines the text in terms of the relationship that exists between theme, setting, and character...

The Way in Which Technology and Telecommunications Have Transformed Urban Spaces

This 14 page paper discusses the way in which technology and telecommunications have transformed the urban environment, which is w...

U.S. and Acupuncture Effectiveness

In five pages this paper examines the relationship between the body and mind in this consideration of U.S. introduction to acupunc...

Order and Chaos in Homer's 'Odyssey' and the Epic of Gilgamesh

In five pages this paper examines the relationship between order and chaos within the context of these two classical literary work...

Analyzing the 1863 Poem 'My Life Had Stood - A Loaded Gun' by Emily Dickinson

In five pages the symbolism of master and slave is applied to the destructive marital relationship described in the poem....