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In eight pages this paper evaluates the effectiveness of airline frequent flyer programs in a consideration of marketing, the best...

In a paper consisting of fourteen pages TQM is considered in terms of implementatoin and commitment to employees, customers, proce...

In 5 pages this paper answers management questions upon the customer service superiority of flatter organizations, employee motiva...

In six pages this paper examines customer attraction and retention in this marketing consideration of Gap, Inc. Six sources are c...

This paper contains ten pages and explores the software package XYZ Video wants designed for their business as a way of maintainin...

This paper examines functionality issues required by a video shop to set up a database information system to allow customers easie...

In four pages a student supplied case study considers how HR departments can be effectively changed in a discussion of customer se...

while yet keeping the number of competitors at a manageable level. As a much smaller country (and one other than the US), J...

is named "Fans A Lot." COMPANY DESCRIPTION Company Mission When it comes to launching any company or organization, there ...

it had to do something about its customers (Levinson, 2002). They simply werent being serviced well (Levinson, 2002). When America...

rationale for this plea and the heart of its meaning. The desirability of even raising these questions seems hardly to have been n...

solutions," which is reinforced with principles of "First in Coverage, First in Confidence, First Thing in the Morning." The overv...

to sell its own goods; promote the items of its many associated independent resellers; or promote the sites of its several retaile...

then to analyze those comparisons. We will discuss aspects of the bank such as competitive differences, market base and customers...

company is no longer necessarily competing against neighbors or regional firms -- that company could be competing with a similar c...

is the notion of both individual and company accountability, stellar service and support, and superior corporate citizenship (20...

decision on this important topic, one should of course explore the firm and what it stands for. What is its vision and its mission...

time will obviously be severely undermined if security issues mean that customers do not have confidence that their transactions w...

helping to predict how much product should be manufactured in order to meet anticipated demand. This paper will examine so...

company would earn 33 cents for each day earlier they could get the car in the customers hands. The third one, responding more q...

afford it" (Internet source). As IKEA puts it . . . "Thats boring" (Internet source). But the most interesting point made in the M...

and along with them are different levels of service. Much of the change that occurred, to make it all possible, really began duri...

the scheme as being similar to that of a clock or an engine, one should think of a work environment as a model of living systems; ...

advancing the commercial airline industry, for example, Southwest was the first airline to offer a frequent flyer program that off...

could be corrected. Although it is hard to believe these days, such ideas were once considered wrong and were not used. Al...

products but that has grown to the point where the average Home Depot store has approximately 130,000 square feet and stocks betwe...

as this area had been suffering from high absenteeism, old equipment, outdated management systems and isolation among its workers ...

service in a plan is paramount (Hesketh, 1998). In addition, with Dr. Finch (presumably) wanting to be seen as a "communit...

Crevasse and Andrei Kakov sought to market services, namely that of high-end helicopter skiing excursions. Crevasse and Kakov nee...

to another, and channels of communication set up which will target the appropriate groups....