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Essays 151 - 180

Overview of Lighting for the Stage

play. The lighting designer for a production must fully understand the physical of light and the psychology of human perception an...

Manufacturing Variance Accounting

supplier raised prices. Another is that the supplier simply overcharged by mistake, but Miracles internal actions could contribut...

Electric Power and Light

is based on traditional utilities which have monopolistic franchises; these are based regionally, and supply prices are controlled...

Analysis of Walcott's The Light of the World

(Walcotts brother Roderick is a playwright). While young Derek was growing up and dipping into these books time and again, he foun...

Impact Of Instant Replay In College-Level Sports

62). II. THE WHOLE STORY When the NCAA implemented instant replay in 2003, anyone even remotely interested in sports felt compel...

Key Concepts of Organizational Design

2008, p. 143). Innovation has the opportunity to flow freely, though accountability can be more difficult than within more define...

People Who Call Hotlines Frequently

There are many different kinds of hotline crisis centers. Every one of them probably deals with repeat callers, some of whom reall...

Beau Ties Call Operations

of calls and the minimum number of seconds needed to satisfy the orders, if there was no waiting time, the 105 calls would each av...

Push 1 For English - The Automated Telephone Response

a representative, push [another number that is not always 0]" What happens when you get to a real live person? You have to tell th...

Mother Courage and Her Children by Bertolt Brecht

spectator into the action, Brechts goal was to place the spectator outside the action as an observer, but one who is actively invo...

The Importance of Memory in Beloved by Toni Morrison

While they were feeling the freedom of loving themselves, they were growing in their own appreciation of each other and placing a ...

'Telephone Call' by Alifa Rifaat

In four pages this short story from Distant View of a Minaret is analyzed in terms of the call's symbolism. There is 1 source cit...

L.L. Bean and Call Center Issues

L.L. Bean has been known for nearly a century for its high-quality and long-lasting outdoor wear that falls more easily into the c...

The Call of the Wild Still Calls

as he is "jerked from the heart of civilization and flung into the heart of things primordial" when a known and trusted human sell...

The Role of the Presbyter

minister or presbyter (Sobosan, 1974, p129). The difference was merely a term or phraseology rather than the manifestation of a di...

The Impact of Corporate Culture on Customer Services - A Proposal for Case Study Research

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

Key Customer Account Programs - Challenges for Implementation and Maintenance

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

Customers and the Transformation into Loyal Customers

profits while expanding the business. Most marketing strategies neglect the repeat customers. Just because a customer has shopped ...

United Airlines' Marketing Audit

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

Companies and Their Unique Methods of Customer Relations Management

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

Ameritech's Culture and Customer Service

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

Age of the Dot Com and Customer Service

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

Leadership Secrets of Attila the Hun by Wess Robert

The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....

Customer Service and Amazon.com

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

Internet Banking

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

Managing a Company's Branding

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

Two Studies of Information Technology

gratification and for some purchases the inability to see and feel what they are. These different elements are seen as reassuring ...

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Hotel Industry and the Value of Efficient Customer Service

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...