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Essays 271 - 300
In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...
In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...
In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...
In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...
In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...
In ten pages this paper assesses the satisfaction of customers in this consideration of a software testing business in a discussio...
The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...
In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...
Direct marketing must be fulfilling many goals as this s an area of rapid growth. This is one form of advertising that is easy to ...
gratification and for some purchases the inability to see and feel what they are. These different elements are seen as reassuring ...
business in Chapter 1, and Chapter 2 examines the companys external environment. This includes the political and technological en...
a potential customer may be evaluating how much mortgage s/he can afford. Available calculators target individuals seeking to con...
success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...
paper we will be applying the theory to a supposed service company that is a strategic business unit of a larger company. 3. Anal...
or a cheaper alterative will do the same job. This is the way of controlling spending, but to management costs and spendin...
be looking for the best deal, the most service or facilities for the lowest price, where love is involved they may be looking for ...
Starbucks mission statement is concise yet provides a "plumb line" against which to measure decisions. The statement reads, Estab...
competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...
for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....
They aggressively walked away from us. They couldnt wait to get away from us" (Richman, 2004). As AT&T realized it could not win,...
The writer examines the way in which department store sales have declined in the past 20 years, and argues that any store that hop...
In 2008 the United States Postal Service released a new strategic plan with the vision of creating an organization that would be a...
The four functions that Mintzberg described decades ago when building on the work of Henri Fayol continue to be applicable today, ...
Stakeholders The company itself identifies several stakeholders. The list includes "shareholders, customers, employees, su...
Amidst this overwhelming presence of the fast food mentality sprung a new concept of socialization that crept up within the recent...
the transportation into a product that is wanted rather than bought on price (Hooley et al, 2003). This will mean having the right...
though success factors. Four main areas are considered for the classifications of success factors, these are the factors that a...
with the patient. The problem with this, however, is that therapists and other health care providers dont necessarily have time to...
income" (Helms, 2001). The policy was established during WWII at a time when providing health care to workers was relatively inex...
practitioner surgeries are run by practice nurses, only making referrals to other members of the healthcare team when required, Th...