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In fifteen pages this research paper considers the importance of customer satisfaction and the importance of its evaluation. Eigh...

In four pages customer loyalty is defined and assessed with the emphasis upon the importance of trust. Five sources are cited in ...

TVA, as a government agency, was established for three main purposes: to improve navigation of the Tennessee River, provide means...

that no one can predict in detail how the information highway will ultimately play out (Antonoff). Just exactly what is the i...

is to educate and help the public but not completely sever the agent-customer role. A model with a more extensive scope would incl...

Current Business Focus As stated, Bank of America and Charter One Bank pursue very...

market and was greatly excited about the 640k computer it was to introduce for use on the factory floor at the end of that year....

Examines whether customer loyalty is absolutely necessarily to a successful marketing strategy. There are 8 sources listed in the ...

well as product safety in terms of handling. Productivity involves workers activities of course, but also whatever initiatives th...

wish to consider the similarities and differences we may first start by considering what each term means, and how they maybe diffe...

prices" (Blumenthal, 1999). Costco, overall, has a reputation of providing quality goods and extraordinarily low prices -...

company of System Management Software, Inc. (SMSI), and is an indication of the way in which it was the internal development that ...

2001). The Japanese manufacturers allocate larger percentages to local spots - Nissan put 35 percent into spot TV, Honda put 33 pe...

implementation. There will always be concerns over the move, what it means and how it will be undertaken. Therefore there are two ...

and feel that they are important to you. The hospitality industry is one of the best industries to use as an example. Just as a ...

"junk" from the system before uploading the data and implementing a data mining tool. PNC Bank Corp. is used as an example of a ...

to another, and channels of communication set up which will target the appropriate groups....

cultural appeal; how employees are expected to interact; what the organization symbolizes and how focused is everyone upon those v...

The Balanced Scorecard allows managers to look at their business from four critical perspectives, financial, internal business, in...

seen as a competitive advantage, for that the vendors need to look elsewhere for a competitive advantage when it comes to transact...

This study focused on the role sales supervisors play in getting salespeople to implement a strategic change. The desired change w...

This 3 page paper gives an overview of the company BC Hydro. This paper includes a discussion of the campaign by BC Hydro to convi...

Rajat Mehra's company is a bottler for Coca-Cola and five other beverages. Their customers represent a range of semi-literacy in f...

developed for this purpose is the transponder, also referred to as a Dedicated Short Range Communication (DSRC) system (Kelley, 20...

research; whether that research involve scoping out the competition (which well review later), reading articles in industry public...

(Anonymous, 2002), British Petroleum, now known as "BP" operates in 100 countries in six continents, runs 26,500 gasoline/petrol s...

seedier side of top executives and leadership (Buono, 2001). Here, the authors discuss those corporate individuals who pursue self...

Although quality approaches to management have been around since the mid-20th century, its been since the 1980s that TQM has foun...

then to analyze those comparisons. We will discuss aspects of the bank such as competitive differences, market base and customers...

afford it" (Internet source). As IKEA puts it . . . "Thats boring" (Internet source). But the most interesting point made in the M...