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Essays 271 - 300

Impact Of Instant Replay In College-Level Sports

62). II. THE WHOLE STORY When the NCAA implemented instant replay in 2003, anyone even remotely interested in sports felt compel...

Assessment of an IT Web Site

include a jobs section as well as a section containing white papers across a large number of different areas such as SOX complianc...

Literature Review for Use in a Project on Leadership in Kuwait

or values. It is by understanding leadership and its influences that the way leadership may be encouraged and developed in the con...

Planning and the External Environment

met. To consider the way planning takes place at all levels the process itself and the approaches can be examined. Mintzberg (et...

Article on Allocation of Costs

by the project, use of department that are using those resources. In the case of all costs being allocated to a single project or ...

Assessment and Recommendation for TDG Ltd

assess the way it should continue to compete in the future. 2. Internal Analysis In order to assess the company and determine t...

Developing a Marketing Plan for Viagra

to influencers Pfizer may appeal to men who would not otherwise come forward. It is undertaken in a tasteful manner, in line with ...

The Call of the Wild Still Calls

as he is "jerked from the heart of civilization and flung into the heart of things primordial" when a known and trusted human sell...

Customer Services and the Computer's Impact

In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...

Quality Initiatives and Customer Service Employee Retention

After implementing quality initiatives and becoming the first service organization to win the Baldrige Award, the company realized...

Case Study on a Financial Investment Services Company Transforming to a Customer Intimacy Approach

a change that will change the company around from its falling performance over the last few years. Problem Solution [Student, Im...

Customer Service Consultancy Establishment

culture; 3. Target areas for change, either directly benefiting customer service or indirectly by benefiting employees first; and ...

Customer Service Management and SERVQUAL

how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...

Presentation for Customer Service Improvements

The paper is based on a case provided by the student where a telecoms company has committed itself to undertaking a strategy to th...

DHL Overview

last names - in 1969 as a service shuttling shipping documents between San Francisco and Honolulu (History, n.d.). This was well ...

Delta Airlines' Use of Customer Service Metrics

retain a sustainable competitive advantage. Influence of the Marketing Mix Chan (n.d.) states that the marketing mix - the ...

Developing Customer Services Measures for a Balanced Scorecard

and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...

Push 1 For English - The Automated Telephone Response

a representative, push [another number that is not always 0]" What happens when you get to a real live person? You have to tell th...

Beau Ties Call Operations

of calls and the minimum number of seconds needed to satisfy the orders, if there was no waiting time, the 105 calls would each av...

The Role of the Presbyter

minister or presbyter (Sobosan, 1974, p129). The difference was merely a term or phraseology rather than the manifestation of a di...

Mother Courage and Her Children by Bertolt Brecht

spectator into the action, Brechts goal was to place the spectator outside the action as an observer, but one who is actively invo...

The Importance of Memory in Beloved by Toni Morrison

While they were feeling the freedom of loving themselves, they were growing in their own appreciation of each other and placing a ...

'Telephone Call' by Alifa Rifaat

In four pages this short story from Distant View of a Minaret is analyzed in terms of the call's symbolism. There is 1 source cit...

The Client-Centered Therapy Theories of Carl Rogers

the Teachers College was the international center for the "dissemination of Deweys educational philosophy" (Gordon, Feb 1997, p. 7...

Nursing Homes Centered on Clients

The most recent trend in nursing home care is client-centered treatment. This paper examines statistics in elder care, with almost...

The American Museum of Natural History and its Rose Center Exhibits

director of the project. An open-air garden terrace, a gift shop and galleries for temporary exhibits still need a few finishing ...

Comparison Between a Preliminary Case and One Decided by California's Supreme Court

In five pages this paper examines how a similar judgment in a preliminary case regarding liability in a shopping center parking lo...

Building Plan for a State College, Pennsylvania Community Center

the Palmer Museum of Art, the Pavilion Theatre, the Pennsylvania Dance Theatre Studio, the Paltree Library, the Festival Shell Sta...

Outline of Procopius of Caesarea and Hagia Sophia Collapse Applied to Reconstructing the Towers of the World Trade Center

the immediate and integrating architectural elements into the infinite. Further, Rauss argued that the development of architectur...

US Army Burn Center - The Case for Electronic Health Records

major wars since. The Burn Unit itself has cared for more than 800 soldiers since the beginning of the Iraq War in 2003, and frequ...