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Essays 181 - 210
In twelve pages Ameritech is examined in terms of customer service issues and external and internal communications problems with p...
In eight pages this paper examines Budweiser beer's manufacturer to consumer supply chain from the perspective of a retailer which...
In fifteen pages this paper discusses long term care facilities in a consideration of customer service issues. Twelve sources are...
In seven pages this research paper considers the decline of customer service offered by the American department store R.H. Macy's....
In nine pages this paper discusses how Saks Fifth Avenue's retail changes generated sales increases through improved customer serv...
In five pages the Canadian banking system is used as the focus of this examination of how increased bank mergers have meant decrea...
upon the practice of determining what methodologies can be used to obtain those products at the lowest costs and share such fortun...
dependably when customers are happy and continuing to buy. Similarly, control of receivables indicates that there will be only a ...
In three pages this paper discusses what skills are involved in customer service effectiveness. Fifteen sources are cited in the ...
information and make changes to accounts or orders on a 24-7 basis. This means that access to a web site where work can actually b...
of levels it may be argued that simply surviving the last few years may be a sign of success, and is an indicator of performance. ...
deal with the stress of repetitive tasks. This might include taking frequent breaks every couple of hours, switching jobs around a...
to use preventative measures to thwart competition and also to see that the firm stays on course. In order to create a viable an...
2005). Even more interesting is that the "customer is always right" concept isnt true at Southwest Airlines (Taylor, 2005). "We ma...
This 5 page paper is based on a case study supplied by the student. Xerox need to move from a company supplying hardware to supply...
their goods, and while the UK may have controls, many other countries, especially developing countries, do not have those controls...
Star, Future Shop, Geek Squad, Magnolia Audio Video, and Pacific Sales Kitchen and Bath Centers" (Profile 2008). Best Buy l...
exchange. Davis also points out that societal shifts in recent years means that consumers want more than simply a brand when it co...
the date of September 2: Fly out of Miami on United, rebook a flight on another airline through United or request a refund (Tweh, ...
is the notion of both individual and company accountability, stellar service and support, and superior corporate citizenship (20...
other organizations have envied and virtually no one could duplicate. Much of the current culture at 3M can be traced to the pron...
service in a plan is paramount (Hesketh, 1998). In addition, with Dr. Finch (presumably) wanting to be seen as a "communit...
Crevasse and Andrei Kakov sought to market services, namely that of high-end helicopter skiing excursions. Crevasse and Kakov nee...
that the problem exists: it does not, however, necessarily address difficulties with internal and external communication, lack of ...
might be that mom and pop shops have been replaced by Wal Marts. While that is true, Wal Mart prides itself on excellent customer ...
products but that has grown to the point where the average Home Depot store has approximately 130,000 square feet and stocks betwe...
of separate unconnected events, but an ongoing event that develops and changes and is renewed. There are different stages in rel...
service etiquette, must maintain a strong formula of being able to rectify unacceptable circumstances brought to their attention. ...
In four pages a student supplied case study considers how HR departments can be effectively changed in a discussion of customer se...
by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...