YOU WERE LOOKING FOR :Customer Service and Communication
Essays 361 - 390
In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...
In ten pages this paper assesses the satisfaction of customers in this consideration of a software testing business in a discussio...
In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...
In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...
In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...
illnesses; but the actual customer will be the medical clinics, doctors or hospitals that would need this technology in diagnosing...
returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...
This 4 page paper looks at the way investment in quality can have the potential for a positive return on investment. A range of in...
of McDonalds and 20) Analyze the pricing strategies and tactics followed by McDonalds Formerly the undisputed leader in the...
a competitive advantage (Thompson, 2007). The issue faced by many companies in marketing terms is not only the way to comp...
a fair value service. There are a large number of examples that demonstrate the way that companies can benefit from custome...
2003). There are many definition of corporate social responsibility, Kotler and Lee define it as "a commitment to improve communit...
to impact on the mass market providers rather than the upper market providers where demand is not as sensitive to economic conditi...
fees over the period of the license which complies with the matching concept in accounting. It may be argued that there was an imp...
In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...
business in Chapter 1, and Chapter 2 examines the companys external environment. This includes the political and technological en...
paper we will be applying the theory to a supposed service company that is a strategic business unit of a larger company. 3. Anal...
success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...
Direct marketing must be fulfilling many goals as this s an area of rapid growth. This is one form of advertising that is easy to ...
In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...
In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...
gratification and for some purchases the inability to see and feel what they are. These different elements are seen as reassuring ...
protect consumers from shoddy workmanship and defective products. The small print on the back of a package or bottom of a service...
In 2008 the United States Postal Service released a new strategic plan with the vision of creating an organization that would be a...
Stakeholders The company itself identifies several stakeholders. The list includes "shareholders, customers, employees, su...
The four functions that Mintzberg described decades ago when building on the work of Henri Fayol continue to be applicable today, ...
The writer examines the way in which department store sales have declined in the past 20 years, and argues that any store that hop...
Amidst this overwhelming presence of the fast food mentality sprung a new concept of socialization that crept up within the recent...
A study by the Joint Commission revealed that communication failures were implicated at the root of over 70 percent of sentinel ev...
This paper explores CWA Local 1180 and IBEW Local 3. The IBEW, on a national level, includes members who work in all levels of ele...