YOU WERE LOOKING FOR :Customer Services and the Computers Impact
Essays 331 - 360
In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...
In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...
the companys existing systems could not deal with the added demand for service. Eventually AOL came to be Americas largest ISP, l...
billion. Increased revenues originate with higher same-store sales and revenues gained from additional stores opened during the p...
This 4 page paper looks at the way investment in quality can have the potential for a positive return on investment. A range of in...
a fair value service. There are a large number of examples that demonstrate the way that companies can benefit from custome...
to impact on the mass market providers rather than the upper market providers where demand is not as sensitive to economic conditi...
2003). There are many definition of corporate social responsibility, Kotler and Lee define it as "a commitment to improve communit...
a competitive advantage (Thompson, 2007). The issue faced by many companies in marketing terms is not only the way to comp...
fees over the period of the license which complies with the matching concept in accounting. It may be argued that there was an imp...
In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...
for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....
competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...
have created a framework in which practitioners can "develop innovative instruments to measure the relationship among" human resou...
that, Steve Jobs "stopped talking" (Elmer-DeWitt, 2007). His presentation "raised dozens of questions -- from the price of the pho...
about Dell is its generally unhelpful help desk personnel, however. Virtually all of Dells customer service representatives are i...
(2000) refers to as pragmatists adopt the technology they know they will need in the future. Specifically, the Internet is seen a...
The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...
1970s were the first time that US industry copied the Japanese as they became entranced by the lure of quality circles. The eighti...
In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...
Concurrently, these same companies are interested in building long-term relationships with their customers, and it has become appa...
that got more than five million responses" (Aaker, 1996; p. 240). 2. Explain why selling private brands often enables large retail...
on this mission to the detriment of customers needs. Kan, Basili and Shapiro (1994) report that the "the 1960s and the year...
goals" (p. 41). The fact is not news to anyone working in IT project management, but its magnitude may be. At a time when busine...
They aggressively walked away from us. They couldnt wait to get away from us" (Richman, 2004). As AT&T realized it could not win,...
Information management has become big business in the 21st century. This report analyzes two competing retail outlets and how thei...
of the associated costs, including health insurance costs and legal costs. There are many areas of outsourcing, one of the major a...
In five pages this paper examines the impact of marketing creativity on the sales of Nike in terms of the long established relatio...
be approached in new ways, but more importantly, with a profile, a target market can be created. For example, if one runs a toy st...
This paper considers the impact of coffee consumption, especially Turkish coffee, on customer behaviour. The paper also looks at t...