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Essays 31 - 60

Customer Services in Different Industries

As finished units are not kept in stock the customer service process begins prior to the ordering. To make an order the customer n...

Customer Service

so forth and so forth. The cycle repeated every month until I finally gave up trying to correct it. However, as soon as the contra...

The Impact of Corporate Culture on Customer Services - A Proposal for Case Study Research

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

Age of the Dot Com and Customer Service

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

Customer Service and Amazon.com

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Business Proposal for Mobile Oil Change, LLC

It appeals to businesses that have their own fleet mechanics and those that do not. Those businesses that maintain their own flee...

Banking In China

banks, i.e., those owned by the country (Wright, 2008). And, the private banking industry is growing fast in China, according to C...

A Look at Two Mergers

the FTCs complaint is true, "alleging that the systems three hospitals extracted huge price increases from payers after the deal a...

Pertinent Issues In Corporate Mergers

These branch network will see more closures, this is aimed at where there are branches that are within a mile location of each oth...

The Merger of Wells Fargo and Norwest

reflecting two warring strategies in retail banking. The $32-billion proposed merger of Wells Fargo & o. and Norwest Corp. was pre...

Banking Sector and Technology's Impact

In eight pages the impact of technology on banking is examined in an overview of talking teller machines, biometrics, and issues i...

British Banking, the Internet and Bank Competition

In fifty pages online banking services with regards to Great Britain are discussed in terms of characteristics, profitability, cus...

Ritz Carlton Hotels and Customer Service

high standards even in minimum service because of its receipt of the Baldrige award. The Baldrige award is directly linked ...

4 Questions on Marketing Services

and KLM have eliminated the business classes they offered in the past. It appears that the world economy is improving, however, a...

Customer Service Scripts

form of exchanging revenue for the firms product or service, but it is the internal customers that keep the external ones returnin...

Marketing Strategy: From Traditional to Customer-Targeted

information within them and understanding the theoretical frameworks in which each was undertaken. Literature Review Factory Produ...

Customer Relationship Management in the Public Sector

and the way that needs are met. However, there are some significant differences with the commercial environment. Firstly, this is ...

The Future Role of Central Banks Assessed

current-account deficits, and countries with large savings would be expected to have large surpluses. This has not occurred (Capit...

Internet Banking and Ecommerce Development; Bank One and Wingspan Merger

In six pages this paper examines the Bank One and Wingspan merger in terms of background and also considers how Internet banking a...

Bank Consolidation Editorial

In five pages this report is presented as an editorial that addresses the impact of the merger or consolidation of large banks on ...

1999 French Banking Merger and Hostile Takeover

In fifteen pages the 1999 banking battle between France's Paribas banks, Societe Generale, and the Banque Nationale de Paris is ex...

Singapore's Banking Industry and the Effects of International Mergers

In fourteen pages this paper discusses how the banking industry of Singapore has been affected by global bank mergers during the l...

Banking and Canada's International Status

In six pages Canada's banking industry is examines with the effects of the 1998 and 1998 events discussed with an emphasis upon ac...

Merger Between Citibank and Travelers and the Roles of Commercial Banks and Structure

In four pages this paper examines this proposed merger in an overview of banking structure and the role played by commercial banks...

Small Community Bank Challenges and Changes

In six pages small community banks, the changes they have undergone and the challenges they face in the light of several banking m...

Considerations and Issues Involving Bank Mergers

In five pages this paper's main focus is the Bank Merger Act and the Federal Bank Holding Company Act. Five sources are cited in ...

Competition Landscape for AT&T Wireless

while yet keeping the number of competitors at a manageable level. As a much smaller country (and one other than the US), J...

Providing Service in the Hospitality Industry - A Case Study of a Gordon Ramsay Restaurant

opened by the now well known TV personality and chef, before he become well known. Before opening this restaurant Gordon train...