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Essays 61 - 90

Taco Bell's LMS

be a good one to shoot for. What information was collected to build the labor-management system (LMS) and how was that...

Reply from Customer Service

In three pages this paper provides a sample letter addressing a customer complaint about ecommerce disclosure of personal informat...

Gap Customer Service and Marketing Communications

and other community events, marketing communications is another area in which the GAP can make its presence known. One way in whic...

Overview of a Reported Customer Service Experience

the conceptual perspectives of theorists like David Kolb, who asserted the value of understanding experiential learning, and Kolbs...

NORDSTROM AND ORGANIZATIONAL ANALYSIS

2002). The emphasis was on the "us" word, and the author was struck by how the rigorous detail to customer service is so strong at...

Delta Airlines' Use of Customer Service Metrics

retain a sustainable competitive advantage. Influence of the Marketing Mix Chan (n.d.) states that the marketing mix - the ...

What Is Public Relations

define public relations is because it really means different things to different people. Even the term is confusing. An analytical...

Knowledge Creation and Tesco; The Successful Use of Technology and a Loyalty Scheme

1. Introduction The commercial environment is becoming increasingly competitive. Companies need to find ways of keeping and then...

Systems Development Project For The Bead Bar

of Bead Bar there are several sets of users, these are company head office, the retail outlets and franchisees and their staff and...

Copyright Protection of Literary Works

the written word, either as a creative work or as a study (Lefevere, 1992). Under the 1988 a literary work has a broader definitio...

Change Management: Rerouting Customer Service Calls at Dell

being that help line individuals read from scripts determined by customers responses to specific questions required by the scripts...

A Company that Uses FaceBook and Others

All sorts of business have learned about the advantages of social media in creating brand awareness, brand loyalty, customer-engag...

Problem Solution: Smith Systems Consulting

which to operate. Currently, the company has no way to define a profitable client or even the type of client it can best serve. ...

What is a Real American?

of the good things the nation stands for and the good things that the nation does in the world. But, a good or real American is al...

Wetback

used in 1944 but another author indicates it may have earlier origins: "According to the Oxford English Dictionary, the first reco...

Philosophy Defined by Philosphers

explain why this is so. Descartes also questioned the ability of a dreamer to know whether or not he is dreaming. Many people do a...

Community Defined

I like to think of it as our collective identity - who we are and how we express that. Inwardly, our identity includes our values,...

Studies in Contract Case Law

In twelve pages four cases involving contract law are analyzed in terms of contractual issues and legal definitions....

Love Defined and Described

this paper by describing what love is NOT. For one thing, there is a vast difference between physical desire and love. Physical de...

Overview of Diversity Management

Colella, 2005). Stereotyping is a generalized set of beliefs one holds about any specific group (Hitt, Miller and Colella, 2005)...

Heroic Greek Definition in 'The Iliad' and 'The Odyssey' of Homer

In seven pages the classical Greek definition of hero as revealed in the epic poems of Homer is discussed....

Essays on Cultural Heritage II

Definitions are included in this paper extension to African2.wps that consists of six pages....

Customers' Supermarket Wants Characteristic Assessment

from it. 6 I like to shop for bargain and am attracted to special offers 7 Quality is more important than price. 8 I like to have...

Harris, Customer Service Management, and Making the Customer 'King'

The strategic plan feeds directly from the motto. The first step is to identify the needs of the customers. Initial input from pha...

Key Customer Account Programs - Challenges for Implementation and Maintenance

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

Questions on Operations and Logistics

The writer provides answers to different questions regarding operations management, pricing and Logistics. The importance of densi...

Biggest Hacking in U.S. History

Just before Thanksgiving 2013, malware was installed on Target's security and payments system that was designed to capture all the...

The Impact of Corporate Culture on Customer Services - A Proposal for Case Study Research

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

Using Statistics - Nyke and the One Size Shoe Plan

The writer uses statistics in a case designed to show how statistical analysis can help with the decision making process. Nyke, a ...