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Essays 301 - 330

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

Alcoholics and ADHD

Disorders (DSM-IV) of the American Psychiatric Association outlines the criteria for making a diagnosis of ADHD (Wilens, 1998). Ac...

Dell Computer and a Change in Culture

success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...

Enhancing Customer Value

paper we will be applying the theory to a supposed service company that is a strategic business unit of a larger company. 3. Anal...

Ritz Carlton Hotels and Guest Satisfaction Improved Through Customer Information Databases

staff member who hears or sees information that they believe will make the guest more comfortable (Berinato, 2002). The Ritz-Car...

L.L. Bean Memo to Customer Service, Poster, and Speech

be in contact with customers by telephone, Internet, email and "snail mail," with the most common forms of initial contact being b...

U.S. Nuclear Power Industry and its Historical Development

reactor or core where the heat is generated and fission takes place within a controlled environment (Marcus and Levin, 2002). A c...

4 Articles on Purchase and Inventory Control Management Reviewed

or a cheaper alterative will do the same job. This is the way of controlling spending, but to management costs and spendin...

The Contribution of the Westphalia Treaties on the Emergence of the Modern State Model

modern state system which is based on the territorialization of politics. The treaties changes the political structure from one th...

An Examination of the Credit Card Industry in the United States

become reality, however, this was not like the development of many other products, this was a social and environmental with the de...

Importance of Motor Development

2006, p. 273). Furthermore, the researchers studied the differences between those preterm children who experienced developmental p...

Background, History and Current Status of Adult Education

population and the application of a variety of different instructional methods and tools. Because of the challenges specific to a...

Questions on Operations and Logistics

The writer provides answers to different questions regarding operations management, pricing and Logistics. The importance of densi...

A Primer on Fiber Optics

The writer gives an introduction to fiber optics. The paper starts by looking at the historical development that has led to the cu...

The Impact of Corporate Culture on Customer Services - A Proposal for Case Study Research

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

NBN and its’ Influence on Australia

Network is a white elephant waiting to happen" (quoted Tucker, 2010). Therefore, there are some significantly differing views on t...

Key Customer Account Programs - Challenges for Implementation and Maintenance

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

Current Gun Regulation

This research paper pertains to the current national debate over gun control and provides information pertaining to recent develop...

Using Statistics - Nyke and the One Size Shoe Plan

The writer uses statistics in a case designed to show how statistical analysis can help with the decision making process. Nyke, a ...

Reflections on a Lecture

The source for this paper is a comprehensive lecture about groups. This paper addresses certain issues such as the role the writer...

Biggest Hacking in U.S. History

Just before Thanksgiving 2013, malware was installed on Target's security and payments system that was designed to capture all the...

Group Decision Support Systems and GroupWare

In twelve pages this paper considers group decision support systems in GroupWare's development and use in a discussion of advantag...

Psychotherapy Outcomes

outcomes of psychotherapy has been a well-researched and well-debated topic" (p. 1005). This would clearly indicate that there is ...

Hotel Industry and the Value of Efficient Customer Service

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

G-77, a Novel Aid Group Within Singapore, Algeria and Costa Rica

with members in developing areas such as Asia, Africa, Latin America and the Caribbean all included (G-77, 2002). The aim of the ...

Target Marketing Methodology

illnesses; but the actual customer will be the medical clinics, doctors or hospitals that would need this technology in diagnosing...

Dr. Sandra M. Finch's Dental Practice and Customers Role, Satisfaction, and Retention

returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...

Backgroaund and Analysis of Dell Computer

ethical measures, that are not included in the accounts. If we want to assess Dell and its financial performance a brief ov...