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Essays 91 - 120

Customer Service Scripts

form of exchanging revenue for the firms product or service, but it is the internal customers that keep the external ones returnin...

Information Systems in Wireless Telephone Sales and Marketing

the customers needs. Introduction Database growth and management have been important from the earliest days of database dev...

Letter Refusing Customer Claim

00000 Ms. Anne J. Thompson 2567 Gulf Shores Way Tallahassee, FL 00000 Dear Ms. Thompson, We want to thank you for being a Stoval...

Customer Centric-Marketing

the experience, and the way in which this may be related to by the customer, rather than demonstrating how a product can fulfill a...

4 Questions on Marketing Services

and KLM have eliminated the business classes they offered in the past. It appears that the world economy is improving, however, a...

Marketing Communications Planning Suggestions

the problem, we can then define the outcome - which is that such a lack has meant huge numbers of returns, complaints about the co...

Taco Bell's LMS

be a good one to shoot for. What information was collected to build the labor-management system (LMS) and how was that...

Overview of a Reported Customer Service Experience

the conceptual perspectives of theorists like David Kolb, who asserted the value of understanding experiential learning, and Kolbs...

Gap Customer Service and Marketing Communications

and other community events, marketing communications is another area in which the GAP can make its presence known. One way in whic...

Modern Society and Cyberspace

In seven pages an examination of cyberspace includes an Internet symbols' appendix, term glossary, problems and issues regarding m...

Reply from Customer Service

In three pages this paper provides a sample letter addressing a customer complaint about ecommerce disclosure of personal informat...

Online Education: Balancing School With Other Life Responsibilities

wanting them to enroll in non-credit continuing education courses associated with their existing position; soon, these classes seg...

NORDSTROM AND ORGANIZATIONAL ANALYSIS

2002). The emphasis was on the "us" word, and the author was struck by how the rigorous detail to customer service is so strong at...

Impressionism/Music & Art

not explicitly intended to depict any concrete object or situation, but rather seeks to create a "mood or atmosphere," which elici...

Moral Distress and Futile Care

This research paper investigates the relationship between the provision of futile care and the development of moral distress among...

First Nations and Their Resistance to Canadian Pipelines

This paper suggests the relationship that has been forged in Canada with the First Nations peoples, relationships relating to deve...

First Nations and Their Resistance to Canadian Pipelines

This paper suggests the relationship that has been forged in Canada with the First Nations peoples, relationships relating to deve...

One Way to Determine Effectiveness of Leadership Development

A journal article is reviewed in this essay, Understanding the effects of leadership development on the creation of organizational...

Class vs. Online Education: Nursing Education

This research paper pertains to the debate over online nursing education versus the traditional, classroom education. The pros and...

Research Proposal to Increase Knowledge of Online Purchasing Processes

Before buying a product or a service online consumers traverse a number of processes, identifying potential products or services,...

Hate Groups Online and Social Media

This 3 page paper gives an overview of online hatred. This paper includes examples of online gate in social media and hate groups....

A Comparison of Logistics Operations for an Online Company and a Bricks and Mortar Company

The writer of different areas of logistics comparing an established online business with an established retail business. Using an ...

Marketing AOB

had the potential to gain a first mover. The firm has its physical location in Bassendean, Western Australia. But as it...

E-Recruiting Pros and Cons

find the posting and respond to it. This is also true for companies who find they need an increase in the number of employees for ...

Operational Designs for E-commerce

establishing an in-house division that is integrated with traditional operations; spin-off company that is autonomous and a stand-...

McBride Online Security Policy

the loan processes. The firm will start by attracting loan applications. The implementation of the loan application process will r...

"Bridging the Gap Between School and Home Using Children's Literature"

to read under the covers while at home or while in a classroom with the lights darkened just for the occasion. "Flashlight Friday...

Online Learning and Teaching

been accomplished in a matter of minutes in a traditional classroom. Reflective journals are a learning strategy that is well-suit...

Traditional to Customer Targeted Marketing Movement

2004). However, many companies are finding that the traditional marketing mix just doesnt work any more, partly because co...

Contemporary Education and the Value of Online Access

has been argued that computers have fundamentally changed the central nature of the language laboratory, both in elementary and se...