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Essays 121 - 149

McDonald's Service and Product Quality

In five pages this paper applies Deming's Fourteen Points to an analysis of McDonald's service quality and product quality in term...

Graduate Level Distance Learning Quality Assessment

In a paper consisting of seven pages the necessity of assessing the quality of graduate programs on the Internet is presented and ...

A Look at Things That Hinder Quality Initiatives

comes to quality commitment, successful TQM implementation simply cant take place (Sebastianelli and Tamimi, 2003; see also Glover...

Kentucky Fried Chicken and Quality Management

from the drive-through window (DTW) operation. In the DTW, it seemed as though service was hugely slow. Adding to that, t...

Quality Improvement at T.A. Stearns' Offsite Programmers

team that works together and is comprised of individuals committed to the success of the team. On the other, the manager ne...

Higher Education, Empowerment, and Leadership

a better match between what students learn and what industry needs, in other words, a better transfer of knowledge from college/un...

FedEX Reward Management and Performance Case Study

2001). Another was that employees are the backbone and the core of any company required (FedEx, 2001). These principles have never...

Case Study of ISO 9000

studies for a small company, as SMIC is described, where there are already compliant system in place it is projected that costs wi...

Primary and Secondary Qualities According to Berkeley and Locke

the ways that we experience these objects. A table is solid; stars in the night sky are innumerable. Secondary qualities o...

Software Engineering and TQM

benefits of bringing manufacturing under statistical control and the mechanisms for achieving that control. He and his prot?g? De...

Real Estate and IRS Customer Quality Control Survey

by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...

Software Quality and Systems Development

design and improvement of the development process (Ravichandran & Rai, 2000). Developers and project managers actively collaborate...

Juran and Deming on Bergstrom Hotels Quality Management

that had been laid down quality theorists as the foundation for the TQM movement. To undertake this we will first briefly consider...

Plastics Industry and Quality Control

In modern plastics history, one should note that cellulose acetate had been developed about the same time as the urea-based resins...

Ritz Carlton Hotel Company and Quality

employee, from top management to housekeeping, in supporting customer satisfaction and quality service (pp. 16). Partlow also ex...

Improvement and the Malcolm Baldrige Quality Award Framework

to an American company for recognition of excellence. Companies that receive the award have been Motorola in 1988, Millike...

The Alignment of Company Operations and Goals

manufacturing facility in 1903, it was with a design that would change all of manufacturing around the world. Henry Ford not only...

Quality as Measured by Companies

In seven pages this paper discusses the corporate measurement of quality through the establisment of mission and vision statements...

Book Review of Russell Roberts' The Choice A Fable of Free Trade and Protectionism

trade and the arguments of the protesters. Therefore our main character, who has doubts may be identified by the lay person, to wh...

Comparison of Films Robert Altman's Nashville and Robert Drew's Primary

Dean Story, was far more interested in film as an expansive theatrical art, represented by the Hollywood blockbuster features (ONe...

Book Review of Dorothy Roberts' Killing the Black Body Race, Reproduction, and the Meaning of Liberty

with knowledge. Dorothy Roberts "Killing the Black Body: Race, Reproduction, and the Meaning of Liberty" is a reflection of that ...

The Bridges of Madison County by Robert James Waller and the Character of Robert Kincaid

food as a measuring cup of personality, a leavening for plot, and an ingredient in the theme" (Kellman 435). The contradictions i...

Poems of Robert Frost and Robert Browning and Their Uses of Dramatic Monologue

In five pages the dramatic monologues featured in Frost's 'Stopping by Woods' and Browning's 'My Last Duchess' poems are compared....

Roberts' The Invisible Heart

is the title of Russell D. Roberts (2002) book and is subtitled an economic romance, and so it actually is a rather humorous title...

John Roberts' U.S. Supreme Court Confirmation Battle

on the bench, he needs a majority vote in the Senate. Therefore, his views are very important. Based on past decisions and stateme...

Paul Roberts' 'The End of Oil'

industrial revolution and the transition to a coal-fired economy" (Pan). Roberts points out that the shift from an agrarian econom...

Nursing's Contribution to Quality of Life

could be called human biological life; or(2) human personal life that includes biological life but goes beyond it to include other...

Relationship Teacher Preparation And Teacher Quality

(Education Encyclopedia, 2007). Training especially for teachers was initiated by St. John Baptist de la Salle in France in 1685 ...

IT's Quality Culture

goals" (p. 41). The fact is not news to anyone working in IT project management, but its magnitude may be. At a time when busine...