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Essays 361 - 390

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

Literature Review on Satisfaction of Inpatients

then measure five perceived angles of customer service, those are tangibles, reliability, responsiveness, assurance and empathy. W...

Organizational Behavior and Customer Satisfaction

changes. Gomes, et al. (2003) investigate a company in the textile industry, one that supplies knitted clothing to its cust...

Service Marketing and the Roles Played by Expectations, Performance, and Price

good is bought that is disappointing there is only money wasted where there are services the price will be judge with reference to...

New Home Loan Program and Countrywide Financial

a potential customer may be evaluating how much mortgage s/he can afford. Available calculators target individuals seeking to con...

Hospitals and TQM

instruments not trustworthy? This is just another meaningless slogan, a cousin of zero defects" (Deming, 1986; p. 66). The...

HRM Practices of Starbucks Corporation

by six guiding principles, which account for its rapid growth and huge success: 1. Provide a great work environment and treat each...

Fakhrawi Bookshop in Bahrain's Marketing

business in Chapter 1, and Chapter 2 examines the companys external environment. This includes the political and technological en...

Nursing and Motivation

2003, p. 50). Comments went on to say that it is disheartening when they arent acknowledged in any way for the hard work they do (...

Service Metrics Quality

of the Internet is Sears and its persistent leadership in high-quality mechanics hand tools. Sears instituted a policy long ago o...

Quality and Newsagent Business

customer. According to Levitt, everything else positive in an organizations continued well being would follow if only the focus w...

How to Become a Rainmaker The Rules for Getting and Keeping Customers and Clients by Jeffrey J. Fox

not get beyond the first three chapters, he or she will have already received all the practical information necessary to improve c...

Benefits Associated with the Role of Teacher

are the same" (p. 28). She discovered that being a teacher was more than simply teaching students how to think; it also involved ...

School Assistant Principals and Employment Satisfaction

educational perspectives require significant adaptations in the educational setting that require the support of all the administra...

Social Responsibility and Libertarians

Libertarianism and social responsibility are two major theories of political organization in the world today. Libertarians stress ...

Essay Explication on Three Varying Topics

This 9 page paper examines three essays in detail, comparing and contrasting the concepts used. The papers are entitled Robust Sat...

Tobacco and Customer Satisfaction Critical Evaluation

In seven pages this research paper evaluates the tobacco industry in terms of customer satisfaction. Twenty sources are cited in ...

Australia's Ansett Airlines

In five pages the airline named after Australian founder Reginald Myles Ansett is discussed within the context of its steadfast co...

Literature Review on the Effects of Illness on Marital Happiness

In ten pages this essay presents a review of literature discussing how satisfaction in marriage is affected by chronic illness. T...

Callings by Gregg Michael Levoy

In five pages this paper reviews the text regarding discovering employment satisfaction and the calling concept. There are no oth...

Burnout and College Educators

In twenty pages the college environment is considered in terms of the burnout instructors face with the roles of stress and employ...

Two B2C eCommerce Websites Compared

In five pages http://www.eddiebauer.com and http://www.sundancecatalog.com are compared in terms of eCommerce Internet shopping wi...

California Automobile Insurance Carriers Compared

In five pages five California carriers are compared mainly in terms of customer satisfaction with claims being one of the many are...

Employment Satisfaction and Leadership Style

In six pages this research paper discusses the relationship that exists between employment satisfaction, performance, and style of...

Technical Management in 4 Essays

In 4 essays consisting of 5 pages each or twenty pages overall technical management topics such as managing relationships, managin...

Setting a Model Example with Bulimia

Two decades later Im here to tell you thats not the truth. If one steps back in time to envelop...

Ritz Carlton Hotels and Customer Service

high standards even in minimum service because of its receipt of the Baldrige award. The Baldrige award is directly linked ...

Personal Financial Review on Investing

We also need to consider the income that the family have. Mrs Chan does not have a regular income, however Mr Chan is...

Clinical Nursing Ladder System Development

process variation, foster awareness of the impact of different clinical decisions, and encourage reduction in undesirable practice...

Nazi Revolution and Women's Role

As a result, birth rates in Germany eventually rose and the Nazi party viewed this is a positive light. The family structure cert...