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Essays 211 - 240

Developing Customer Services Measures for a Balanced Scorecard

and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...

Article Critique/Effects of Remembering/Nursing Home Residents

the study intervention. Also, as yet, Cook is not clear about the purposes, aims or goals of the study. Literature Review While ...

Self Service Kiosks for Hotel Check-in and Check-out

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

Balance Score-card Use in SMEs

for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....

Satisfaction at Work; Survey Results

(n=125) were salaried. There are also other factors which may impact on the level of job satisfaction among the employees;...

Statistical Test; T-Test

task undertaken by two different samples the same sample undertaking the same test under different conditions, it may also be used...

Terrorism: Impediments to International Cooperation

been developed on the international level. Acts of terrorism can be loosely defined as acts perpetrated against citizens to insti...

Intersect Investment Case Study

one sales manager is proud that they have cut the sales call time by 5% and increased sales levels. The same attitude is also seen...

Terrorism: Impediments to International Cooperation

as acts that are committed by non governmental bodies or representatives. This definition, of course, varies significantly accord...

WORKPLACE DIVERSITY AND JOB SATISFACTION

comes to mind is "affirmative action." Along with affirmative action comes visions of quotas and dubious hiring practices to meet ...

Sexual Fidelity

psychological health and issues of survival are best accomplished within social structures. The concept of sexual fidelity explo...

Approach Methodology Designed for Research to Assess Client Satisfaction Levels

Eriksson and Wiedersheim-Paul (1997), state that the purpose of the research is to tell the readers of the paper the intentions of...

Marketing Proposal for Wynnbrice

increases the cost of the advertising. The first tool will be the use of short radio commercials. The majority of drivers will l...

Job Satisfaction/Happiness in Counseling

she was younger, she might have chosen a different career, but, today, she is glad that she did not because she experiences a high...

Passive Assets And Human Capital

our most important asset" has been around almost as long. If people really are assets, then maybe they should be treated like mac...

Hierarchy of Work Roles

from being able to have a burger "their way" as Burger King so frequently pointed out. Those required to perform specific t...

Capital Raising Options

modern portfolio theory is in the way it allows for specific and systematic risks in the returns expected by an investor (lton, et...

Herzberg Motivation Theory

absence of satisfaction of these influences would lead to dissatisfaction. However, where there were satisfied this would not auto...

Proposal for Marketing and Measuring Customer Satisfaction in a Local Company

stated the integrated marketing communications; "is a concept of marketing communications planning that recognises the added value...

Customer Satisfaction Levels for eBanking

faced by the banking industry has been the shift towards the online environment supported by technological developments, impacting...

Organizational Commitment in the Nursing Field

all intimately connected. The function of a leader, in part, is to ensure that an organization achieves its goals by means of meth...

Labor Productivity: A Statistical View

years, there has been an increasing tendency towards specialization, even at the process level. While there are many theoretical m...

A Qualitative Assessment of Patton-Fuller Community Hospital's Online Web Portal

and health care demands, in part, that hospitals provide a functional presence on the web as a way of providing a higher quality o...

Nursing Satisfaction on the Job

including Hayhurst et al. (2005) and Reineck & Furino (2005). The purpose of this study, though, is defined in relation to the re...

RESEARCH PROPOSAL: RELATIONSHIP BETWEEN PATIENT SATISFACTION AND PHYSICIAN PERFORMANCE IN AN OUTPATIENT CLINIC

Problem Statement In this paper, the writer has been asked to develop a research proposal to examine the relationship betwe...

The Impacts of the Level of Nursing Education on Patient Reported Outcomes

of the hospital nursing staff could be nurses with a bachelors degree or higher and that this can have an impact on patient outcom...

Measurements of Service Quality

result of "gaps" that exist between different aspects of an organizations performance; by bridging these gaps, service quality wil...

A Purpose Statement for A Doctoral Thesis

satisfaction in online banking services than younger respondents with lower education levels. * The dependent variable for this ...

Research Project Outlining

The method used in this research project is the administration of a survey. This is justified because to answer the research quest...

Reviewing “Three Signs of a Miserable Job”

role in affecting job satisfaction by adopting the form of a fable. Through a fictionalized account, Lencioni presents the fundame...