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Essays 511 - 540

AlliedSignal's Internal Customer Service

In ten pages this paper examines how internal customer service was increased through shared business services applications at Alli...

Customer Service from the Perceptions of Customers

In ten pages this paper discuses the differences between the way customers may view customer service and organizational perspectiv...

Human Based Services Delivery

In eight pages the delivery of human care services are examined in terms of decision making, organizational structures, resource a...

Examination of Cultural Competence

work. That idea may now be articulated in a sophisticated professional language with phrases derived from differential diagnosis ...

Post Traumatic Stress Disorder and Incident Debriefing

actually felt the building shake, for example, are at the most risk for the disorder (2001). At the same time, one psychologist cl...

Cable Telephony Services of Time Warner Cable

whole. This is a company that was formed as the result of a merger between American Television & Communications Corp, the cable te...

The Importance of the Global Services Market

services, in general. Interestingly, the service sector is the fastest growing sector worldwide. It is the vast diversity of this ...

eBanking and its' Influence on Accounting Information Systems

when undertaking new strategies, regardless of whether this is as an extension to traditional banking services, or as a stand alon...

Knowledge Management, Topps Tiles and the Price of Wheat

This 22 page paper is written in 3 parts. The main part of the paper discusses the concept of knowledge management, looking at wha...

Analysis of FedEx

Sales (FedEx, 2007). During the operations of this firm Smith noted problems delivering any packages within a couple of days, the ...

Application of I.A.S.-1

important. It is also not limited to those nations with a well-established corporate base, either. Many of the worlds developing...

Stanford: Criminal Case

that corporate obligation goes well beyond the standard investor. This new approach, which "defined for business exactly to whom ...

Change Management: Rerouting Customer Service Calls at Dell

being that help line individuals read from scripts determined by customers responses to specific questions required by the scripts...

DHL Overview

last names - in 1969 as a service shuttling shipping documents between San Francisco and Honolulu (History, n.d.). This was well ...

Ethics Case Study - Google.cn

To avoid this Google choose not to offer any services where personal data about uses would be gathered such as blogs or emails. If...

Virtual Beauty

a much written about highly fragmented industries and the inefficiencies that the fragmentation helps to preserve (Nairn, Price an...

Effects of the Global Economy on the US Economy

growth of the global economy" (Levy 130). Levy (2005) reviews several theories of international trade, including "David Ricardos ...

Public Sector; Management and the Measurement of Efficiency

resources that can be utilised to satisfy the needs. There is little doubt that the pubic sector cannot satisfy all needs. However...

Analysis of ING’s Competitive Strategy

order to develop an understanding of their competitive advantages and the way in which those advantages have been gained and retai...

Marketing Plan for a Car Wash

been built in order to recover 95% of the portrait used, for reuse. This is beneficial in terms of the environmental aspects water...

Implementing Change at Intersect Investment

This 27 page paper is based on the case study provided by the student. Intersect investment has seen a fall in its revenues and pr...

Justifying an Investment Proposal for ATSG

addition to the carriage services, the number complementary services also available including related training, including dispatch...

The Strategic use of Web Pages

option which allows the passengers to board the airline for the majority of other passengers and travel insurance, as well as othe...

Ethics In Management

study from the Institute of Business Ethics revealed: "the ethical companies outperformed the others in four of the five years" (V...

Reno V American Civil Liberties Union

both verbal and physical battle; indeed, to interfere with ones inherent constitutional rights is to intrude upon the very essence...

Dot.Com Success

knows that the Internet is for real. Many of your customers are already online, and many more are signing up every day."...

Case Study: V.G. Jones

area, and although Amazon has a first mover advantage there are few barriers to entry making it an easy to enter medium for busine...

Internet Usage by Two Companies - Gateway 2000 and DLJ Direct

taking itself too seriously and has collectively remembered to have fun in business as well as build profitability. All com...

Financial Questions; The Four Financial Statement, The Use of Ratios and Problems with the Sarbanes-Oxley Act

this is also known as the statement of retrained earnings, or in some cases the statement of owners equity. This shows changes in ...

Doing Research on the Internet

spouted by someone with a need to make himself heard. In order to determine what the source is, a researcher needs to look carefu...