YOU WERE LOOKING FOR :Gaining Customer Loyalty
Essays 151 - 180
The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....
In ten pages this paper assesses the satisfaction of customers in this consideration of a software testing business in a discussio...
In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...
The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...
In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...
In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...
the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...
In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...
In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...
In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...
In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...
illnesses; but the actual customer will be the medical clinics, doctors or hospitals that would need this technology in diagnosing...
returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...
a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...
and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...
be looking for the best deal, the most service or facilities for the lowest price, where love is involved they may be looking for ...
of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...
In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...
In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...
communication will have fewer levels to traverse with fewer gatekeepers so that there is a greater chance of management at higher ...
a much written about highly fragmented industries and the inefficiencies that the fragmentation helps to preserve (Nairn, Price an...
market capitalization 64 Figure 13 Hierarchy and Customer Centric Organisational Structure 70 Figure 14 Push Organization 72 Figur...
electronics. Whereas athletic shoes sell for full retail price at Zappos.com, 6pm.com offers a few Reebok styles for $14.95. ...
offers and provide convince, but this has also resulted in a decline in town centers and smaller operators, and as such may be arg...
(approximately $1,600 million in 2006) (MarketWatch, 2008). Also, as of this year, the company is the main sponsor for NASCAR, whi...
findings of the first consultant are that JRT need to invest in both the managerial and front line staff and need to improve commu...
their strengths to gain customers and sales increased. The potential strategy for Classic From this case there is ability to se...
passengers have to queue. If this is not how quarter of those who failed to gain the earliest boarding group card are likely to be...
value amidst an ever-changing social landscape may present opportunity on the one hand but as Reich (2002) points out, it also ref...
paper will start by looking at a problem in a manufacturing company and consider the way that the problems may be overcome. The pa...