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Essays 421 - 450

Balance Score-card Use in SMEs

for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....

Developing Customer Services Measures for a Balanced Scorecard

and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...

Article Critique/Effects of Remembering/Nursing Home Residents

the study intervention. Also, as yet, Cook is not clear about the purposes, aims or goals of the study. Literature Review While ...

Self Service Kiosks for Hotel Check-in and Check-out

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

Category Management

with suppliers. The concept of no longer being fully self-contained and remaining isolated from the outside has come to be less u...

Product Operations Management and Services Operations Management

similar, where the idea of the selling the product was to satisfy the customer with the product in terms of quality and availabili...

Wal-Mart; SWOT and Critical Success Factors

and communication system to make sure of timely deliveries. There was also a high degree of careful budgeting to save money (Berry...

Understanding the Consumer Decision-Making Process

This 5 page paper summarizes the elements of the consumer decision-making process and considers how marketers can use the consumer...

Research Design and Methodology

For this research we want to gather data which we can compare and describe the needs and as such quantitative data is the better a...

Patient Satisfaction As An Indication of Clinical Quality

Agency for Healthcare and Quality as "doing the right thing, at the right time, in the right way, for the right person-and having ...

AutoZone, Inc.

to its commercial markets. It offers a "commercial sales program that provides commercial credit, and delivery of parts and other...

Is The Broad The Variety Of Choice The US Consumer Market A Good Thing?

efficiency within the market. The ability to offer choice and differences can also be seen as a core foundation and the concept of...

Assessment of British Airways 2005 - 2008

of levels it may be argued that simply surviving the last few years may be a sign of success, and is an indicator of performance. ...

NP role in EDs/Study Article Critique

and theoretical Framework: The instrument designed for use in this study drew heavily upon the survey developed by Cole, et al, wh...

Terrorism: Impediments to International Cooperation

as acts that are committed by non governmental bodies or representatives. This definition, of course, varies significantly accord...

Terrorism: Impediments to International Cooperation

been developed on the international level. Acts of terrorism can be loosely defined as acts perpetrated against citizens to insti...

Passive Assets And Human Capital

our most important asset" has been around almost as long. If people really are assets, then maybe they should be treated like mac...

Capital Raising Options

modern portfolio theory is in the way it allows for specific and systematic risks in the returns expected by an investor (lton, et...

Intersect Investment Case Study

one sales manager is proud that they have cut the sales call time by 5% and increased sales levels. The same attitude is also seen...

Marriage Counseling: Theories

with - them. Primary application includes active (empathetic) listening, elucidation, learning how to communicate effectively, en...

"Pink Therapy"

culture has to everything to do with a community of people, homosexuals have earned the right to call themselves just that and, th...

Happiness as found in Aristotle's Nicomachean Ethics

make rash judgments. Also, there could very well be exceptions to this happiness rule. Why did Aristotle believe that reason is eq...

A Sensory Perception of Happiness: The Beach

It too can visually vary in color. On sunny days it is bright and inviting. When a storm is on the way, however, the color turns...

Contingent-Fee Arrangement Versus "Loser Pays"

defendants, and the lack of a loser pays system works to allow a type of legal extortion. Plaintiffs with frivolous claims can th...

Money Can't Buy Happiness

this one from the Chief Medical Health Officer of Vancouver Island (Canada), relates low income to significant health problems: "....

Customer Satisfaction Action Research

of the first customer survey and training in elevating customer service quality and customer satisfaction. Customers will b...

Customer Satisfaction Action Research

of the first customer survey and training in elevating customer service quality and customer satisfaction. Customers will b...

Marriage Satisfaction and the Effects of Chronic Illness

In ten pages this paper presents a scholarly literature review on how marital contentment is affected by chronic illness. Ten sou...

Happiness According to Immanuel Kant and Aristotle

ethical relativism is to examine the wide and varying societal rules that bind one to ones cultural existence. Indeed, it is impo...

Business Success and the Role of Customer Satisfaction

In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...