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Essays 181 - 210

Competitive Environment and Customer Retention

In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...

Airlines and Customer Satisfaction

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

Service and Customer Satisfaction

In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...

Internet Banking

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

The Use of Customer Relationship Management in High End Fashion

satisfy certain criteria laid down by the Chambre Syndicale de la Haute Couture. Each year a list is drawn up by the commission wh...

Resources and Competitive Advantage

introduction to Presence: Exploring Profound Change in People, Organizations, and Society, Senge, Scharmer, Jaworski and Flowers (...

Utilities Company in Southern California

the backcountry, where the weather gets very dry and then, pass on any of their costs to customers instead of holding the company ...

Inside a Flocafe and Starbucks

often a queue, the queue moves along a counter where different food items are displayed, with sandwiches, cakes and other snack it...

Improving A Fast Food Retail Environment

table 1 Table 1retail environment comparison between Goodys and Everest Traffic Flow Crowdedness Accessibility Environment Overal...

Data Use in CRM

technology" (Clow and Baack, 2007; p. 360). CRM is most effective when "customers have highly differentiated needs, highly differ...

Customers and the Transformation into Loyal Customers

profits while expanding the business. Most marketing strategies neglect the repeat customers. Just because a customer has shopped ...

Assessing Gaps in Service

method of evaluation identifies different measures where there may be a gap between the level of service expected and that gained....

Biggest Hacking in U.S. History

Just before Thanksgiving 2013, malware was installed on Target's security and payments system that was designed to capture all the...

Using Statistics - Nyke and the One Size Shoe Plan

The writer uses statistics in a case designed to show how statistical analysis can help with the decision making process. Nyke, a ...

The Impact of Corporate Culture on Customer Services - A Proposal for Case Study Research

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

Questions on Operations and Logistics

The writer provides answers to different questions regarding operations management, pricing and Logistics. The importance of densi...

Key Customer Account Programs - Challenges for Implementation and Maintenance

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

Beyond Customer Satisfaction to Customer Loyalty by Keke Bhote

1970s were the first time that US industry copied the Japanese as they became entranced by the lure of quality circles. The eighti...

Harris, Customer Service Management, and Making the Customer 'King'

The strategic plan feeds directly from the motto. The first step is to identify the needs of the customers. Initial input from pha...

Customers' Supermarket Wants Characteristic Assessment

from it. 6 I like to shop for bargain and am attracted to special offers 7 Quality is more important than price. 8 I like to have...

Parties Cannot Allege Malpractice if Insurance Refuses to Pay 'Justices Restrict Right to Sue HMO'

separate Texas lawsuits where insured parties had sued their HMO for failure to provide procedures or care recommended by their ph...

Medical Law and Refusing Consent

it is these issues of autonomy and personal rights that are concerned the sanctity of life is a secondary issue and cases such as ...

Argument Presented that the US Should Have Refused to Sign the Versailles Treaty

In seven pages this paper argues that the US was correct in refusing to sign the Treaty of Versailles. Six sources are cited in t...

Refusing Immortality in 'The Odyssey' by Homer

In five pages this essay considers Odysseus' refusal to transform from mortal to immortal in terms of reasons why this stance was ...

Comparing 'Oroonoko' and 'Persian Letters'

uncle was without children, he had been designated his uncle?s heir and began using his name at that time.) The Persian Letters ...

Health Promotion Role of Practitioner When Clients Refuse Antipsychotic Medications Because of Side Effects

to body changes due to issues of self-image and acceptance speaks to a very vulnerable group of individuals whose focus is more up...

Offer Letter of an Employment Position and an Offer Cover Letter

benefit, you are eligible for 10 days (2 weeks) vacation after the first year and 15 days personal time beginning immediately. As...

Lesbian Theory and 'Master Letters' by Emily Dickinson

In five pages lesbian theory is applied to an analysis of 'Master Letters.' Fifteen sources are cited in the bibliography....

Wal-Mart's Illegal Immigrant Workers

Wal-Mart headquarters in Bentonville" (Feds: Wal-Mart Knew About Illegals, 2003). Pomeroy (2006) reports on several situati...