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Essays 61 - 90

Knowledge and Success Factors in Project Management

and measurement. This is an initiating point and is errors are made here subsequent processes will have the potential of compoundi...

X- AND Y-THEORY AND LOGISTICS

empowerment and the taking of responsibility. Though it might seem as though these two are at the opposite end of the spectrum, le...

A University Strives for Quality

There are seven categories in the criteria for this Award. These are: leadership, strategic planning, focus on customers and the m...

The 3M Company and Quality Management

In a paper of five pages, the writer looks at quality management. Issues of quality management and strategy are examined through t...

Quality Management and the Responsibility of Stakeholders

as pressure groups, local residents, etc (Clarkson, 1995). The most important stakeholders will therefore be the primary stakehold...

Disease Management/Hypertension

management (DM) concept Disease management (DM) is defined as a "systematic clinical improvement process," which addresses both ...

Improving Operational Aspects of a Media Company

broad basis with the general objective of increasing production whilst decreasing costs. It concentrates on a multifaceted holisti...

Classroom Management Philosophy

or love of their subject matter and a desire to motivate students. Problematic Behaviors Problematic behaviors are actions by s...

BPR, and TQM in Information Systems

Management fads have grown and died at an increasingly rapid rate throughout the decade of the 1990s. Two that became popular in ...

ISO 9000 and TQM

In order to understand what it is we mean by TQM must first need define it. There are no standard definitions. However, in a repor...

TQM and Six Sigma

Morris (1994). Total is seen as being the entire organisation or company, from board level through to the tea lady. Quality is se...

TQM, BPR and Change

1998). Total Quality Management system assumes a primary objective is to enhance quality through customer satisfaction and statist...

Service Organizations in the Implementation of TQM

from its introduction. The meaning may be different to the various people or organizations that implement or study it as there is ...

TQI and Its Implementation at Coca Cola

as this area had been suffering from high absenteeism, old equipment, outdated management systems and isolation among its workers ...

Improving TQM Through QFD

exactly? Basically, Total Quality Management provides a paradigm shift in management philosophy for the enhancement of organizatio...

Cessna Aircraft's Organizational Development

just won a government contract to provide airmail service. Aircraft had been used during World War I a few years earlier, but the...

Corporate Introduction of a New Information Technology System

of finding a system that would simplify the ordering procedures and manage the buy back system that they had in place. The idea wa...

HR Suggestions

motivating staff to perform to their potential - and beyond. This is a confusion combination, but one that is not a new phenomenon...

Reasons for TQM's Success

implement these in more specialised areas. This is useful to both the student studying TQM as well as the manager that may wish to...

TOTAL QUALITY MANAGEMENT: FAD OR LEGITIMATE TOOL?

many definitions out there, however; such as continuous improvement, customer focus and employee involvement. Most TQM gurus also ...

Changes Over the Past Ten Years in Terms of Corporate Training Skills

(Westbrook 1). The current trend within the required skills of corporate trainers is to establish a sense of empowerment, ...

Strategic HRM and TQM

(1996). These authors argue there are at least "three dominant modes of theorizing: universalistic, contingency, and configuration...

Executive Briefing on the Concorde's 2000 Crash

Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). It focuses the efforts of all members of an organizat...

Historical and Economic Effects of Lean Manufacturing

was that great amounts of capital were invested in parts and product that no one was certain would sell. PC manufacturers learned...

Sony's PlayStation 2 Release Problems

the primary reason for the rush was to reach the market with the PS2 before Microsofts scheduled release of its X-box. Sony did n...

International Operations and TQM

company is no longer necessarily competing against neighbors or regional firms -- that company could be competing with a similar c...

Eliminating Inspection of Garage Doors by Acme Doors

eliminating the inspection step of the manufacturing process. TQM was born of an effort to increase quality while simultaneously ...

Lean Manufacturing, Total Quality Management, and Six Sigma

measuring the effectiveness of any remedial work (General Electric, 2005). Six Sigma has six main concepts that the tool ...

Improvement and TQM Through Teams

on problem solving using teams as just mentioned, and Shewharts wheel - plan, do, check, act; recognition of the need for continuo...

Contemporary Business and Customer Service

In twenty five pages this paper presents a literature review of customer service changes within the corporate sector and the impac...