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Essays 331 - 360

Assessing and Improving Performance at a Visitors Center

and the services that is being delivered. However, there are some areas where there are problems which can be assessed. Th...

Using SERVQUAL to Implement Improvements

fully utilized so that the primary goal of the organization is achieved, as well as retain the ongoing support of sponsors, the or...

Assessing Gaps in Service

method of evaluation identifies different measures where there may be a gap between the level of service expected and that gained....

Issues Related To Health Care Organizations

improved. Ideas for value added services should emerge from an internal environmental analysis. Value added services may be offe...

Marketing Communications and the Selling of Financial Services

or something better is seen to come along that the customer may lapse the product. As there are not the sales of an actual physi...

Case Study of Rondell Data Corporation

values are or what they should be. There is a holding to the old ways of informal relationships, which is fine except for the fact...

The Knowledge Curve in the context of Change Management

information to bring value to the company, to clients and to the general public (Havens and Knapp, 1999). Also of issue in determi...

Employment Issues at Blue Grocery Stores

temp agency would handle the chore of establishing a reliable temporary employment pool specifically tailored to meet the needs of...

21st Century Database Management

in large companies this is a monumental task. In older times, when companies were reliant on a paper trail, the work was not as da...

Basingstoke's Report on Leisure Services

The Arts and Heritage section, for instance, lists the new...

3 Companies and Their Styles of Management

strategy and direction. DaimlerChrysler chief Jurgen Schrempp insisted that "There is a division line between a good strat...

Dell Computer and a Change in Culture

success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...

Three Sections on Organizational Theory

to each other. Some managers do not seem to realize that as other forces impact the business of the company, it is necessary for t...

Health Trust Change

jobs. The evidence appears to indicate that the survivors will also suffer. There is a range of literature that outlines responses...

Human Resource Management Changes

example, identified four stages: "Welfare period; Scientific management; Industrial relations; and Manpower planning" (Morrow, n.d...

Marketing Communications Planning Suggestions

the problem, we can then define the outcome - which is that such a lack has meant huge numbers of returns, complaints about the co...

Student Supplied Change Management Case Study

control over the manufacturing process. The location of the company with the production facilities near London airport may also be...

British Company Cavendish and Diversity Management

Relations Act: if the organisation is perceived as supporting discrimination in this way, not only does it leave itself open to le...

Nature's Importance

case where an assignment of value to something that man generally does not have to pay for occurs, there are always critics who ar...

Business Basics and Change

complaints about companies such as Gap and Nike (Mason, 2000). Nike has made such strides in the other direction that today, the ...

Harvard Case Study on GM's Fredericksburg Powertrain Plant

workers. Another example were the bonders where the new process allowed a single operator to load, unload and monitor production. ...

Process Reengineering and Operations Management

of incoming goods. Rather than make them available to line workers, the material handlers should have the authority to take steps...

Management and Complexity Theory

some over-riding constraint" (Rosenhead, n.d.). Physical sciences have discussed the concepts of stable and unstable systems but ...

New Organization and Employee Change Processes

1993l Tetenbaum, 1998). If people did not know what to do next, for instance, the manager would feel she had failed (Flower, 1993)...

Quality Initiatives of Rosenbluth Travel Agency

IT systems meant that Rosenbluth enjoyed huge expertise in the industry -- and could develop systems on request that could be tail...

Overview of Interpretation Services

occurs when the interpreter is using a colleagues translation to translate from, rather than the speakers language; this is "relay...

Future Trends In Management

more women in management ranks (Cetron and Davies, 2001). Women will be developing the "old girls network" and this will help towa...

Automotive Industry and Changes in Management

low enough cost to enable wide scale ownership of the car. For example, may of Fords own production workers were able to purchase ...

Gap Customer Service and Marketing Communications

and other community events, marketing communications is another area in which the GAP can make its presence known. One way in whic...

Total Quality Management and James W. Cortada's Explanation

cultures, one must first understand the classification of culture and leadership. Cortada emphasizes several issues when assessin...