SEARCH RESULTS

This 4 page paper looks at the way investment in quality can have the potential for a positive return on investment. A range of in...

and start reading it straightaway, in the case of a CD they can listen to it immediately in a car. Ordering any product online mea...

the companys existing systems could not deal with the added demand for service. Eventually AOL came to be Americas largest ISP, l...

about Dell is its generally unhelpful help desk personnel, however. Virtually all of Dells customer service representatives are i...

that, Steve Jobs "stopped talking" (Elmer-DeWitt, 2007). His presentation "raised dozens of questions -- from the price of the pho...

billion. Increased revenues originate with higher same-store sales and revenues gained from additional stores opened during the p...

(2000) refers to as pragmatists adopt the technology they know they will need in the future. Specifically, the Internet is seen a...

As finished units are not kept in stock the customer service process begins prior to the ordering. To make an order the customer n...

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

have created a framework in which practitioners can "develop innovative instruments to measure the relationship among" human resou...

competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...

for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

In ten pages this paper assesses the satisfaction of customers in this consideration of a software testing business in a discussio...

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...

paper we will be applying the theory to a supposed service company that is a strategic business unit of a larger company. 3. Anal...