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Essays 361 - 390

Customer Satisfaction/Profitability v. Production & Quality

A 12 page research paper that explores the topic of customer satisfaction and how it is related to both profitability and product/...

Integrity: A Key Quality in the U.S. Army

of that abuse to his superiors. As horrific as the problem was, it can be contended that a series of critical decisions spanning ...

Water Quality Lesson

river and classroom activities. The first activity has the teacher explaining to students what macro-invertebrates are. They can s...

Highest Quality Chocolate in Canada

chocolate market. Godiva chocolate from Nestle made a splash in the market, Their packaging is very attractive and the company h...

Dyspnea, Family Caregiving and Quality of Life

primary symptoms of COPD are "wheezing, cough, dyspnea on exertion and increased phlegm production" (Touhy and Jett, 2012, p. 289)...

The Conflict in Customer Quality Requirements

As already noted, when looking at these not all are likely to be fully compatible, and it is up to the firm to find the...

QUALITY MANAGEMENT, PROCESS THINKING AND CIGNET PLASTICS

test defects that were created on the design level (Dalgleish, 2006). The president now wants the process to be changed so ...

Qualities of Effective Leadership

become outdated by the time the text reached print, but on the basis of principles that, according to the author, are "universal a...

Measurements of Service Quality

result of "gaps" that exist between different aspects of an organizations performance; by bridging these gaps, service quality wil...

Reviewing the Literature on OBRA 87 and Care Quality

to increase the quality of care given in long term care facilities in the country, in order to ultimate reduce health care costs t...

Recommendations for Improving Quality of Care Through OBRA 87

ensure a complete implementation of improved infection control standards at all facilities. In order to overcome this deficiency, ...

Automotive Industry and the Effects of Total Quality Management

crisis. In some sense, this view has helped to define exactly what a leader means, and whether or not the masses place far too mu...

Literature Review of Terminal Cancer Patients and Hospital Care Quality

is important to note aspects of hospitalization which are perceived by patients dying of cancer as negative experiences that incre...

Overview of the Malcolm Baldrige National Quality Award

U.S. government (The Malcolm, 2002). Originally a national award for manufacturing industries, the award was expanded to include h...

Article Review on the 'Journey' of Quality Management

In five pages 'Quality Management is a Journey' by Emily Rhinehart is reviewed with its contents and relevance critiqued. Two sou...

Dental Practice Quality Management

Although quality approaches to management have been around since the mid-20th century, its been since the 1980s that TQM has foun...

Total Quality Management Implementation Preparation

organisation or the improvement of performance, alone it is not a transformation device that will automatically result in improvem...

Implementing and Maintaining a Quality Investment Program

may occur, and what may lead to the lack or real, or lost transformation. The key to success is ingraining the quality changes int...

Urban Schools and Lack of Quality Educators

have emergency teaching certificates (NASBE, 2002). Consider these data: * Urban schools are twice as likely to hire unlicensed or...

Human Qualities in Lord Jim by Joseph Conrad

all the boys are acclaimed as heroes. Jim regrets having missed his chance to be a hero and resolves to be ready the next time. ...

Total Quality Management's Primary Elements

cultural appeal; how employees are expected to interact; what the organization symbolizes and how focused is everyone upon those v...

Organizations, Six Sigma, and Total Quality Management

satisfaction, no matter the burden that such a far-reaching objective might have upon the company. Both the customer and the orga...

Total Quality Management and James W. Cortada's Explanation

cultures, one must first understand the classification of culture and leadership. Cortada emphasizes several issues when assessin...

Leadership Qualities of William Bratton

"one of the first" hed "seen with the new-style rotating gumball-machine light, so that fascinated me. Every morning, this red-fac...

Case Study on Total Quality Management and Organizational Change

can be achieved for the implementation of Total Quality Management. Without a change in culture the vision of Total Quality Manage...

Total Quality Management and Engineering and Architectural Companies

1). The current trend within the fundamental basis of business operations is to establish a sense of empowerment, both fro...

Disney Company's Total Quality Management Implementation

tarnished image really did not have a substantial effect on its business as the company continued expansion to other countries and...

Assisted Suicide and Quality of Life

merely deny treatment. This is a commonly understood doctrine and one upheld by most medical professionals. However, many argue...

Necessary Qualities of a Prince in Niccolo Machiavelli's The Prince

Once on the throne a Prince will have enormous power. But how does he keep this power? Machiavelli addresses this topic by stating...

Leadership Quality and Followers

consider here is the power a manager has over the disputants" (Viswesvaran et al, 1995, 249). THE FOLLOWER-LEADER RELATIONSHIP ...