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Essays 211 - 240

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Concepts Linked to Service Delivery

of pure tangible goods; these are companies offering goods such as soap powder, so the service concept may be considered as applyi...

The Services and Core Competences of UPS

The writer answers a set of questions posed by the student looking at the type of service strategy adopted by UPS, the core compe...

Aligning Project Performance with Key Performance Indicators in the Public Sector

the community, with the role being fulfilled with integrity, sound judgement and common sense (Anonymous, 1996, p.xii). The role...

Business Proposal

checks on cars and replace brakes and tires when needed. The concept has is based on providing convenience for, drivers, on servic...

American Cancer Society and Cancer Services

This research paper describes characteristics pertaining to cancer services and information offered by the American Cancer Society...

Evolution of Assistance to the Needy

The history of human services and social welfare in the United States began long before the federal government stepped into the pi...

How Some Government Mandates are Paid For

This paper provides a summary of one article by Joyce McKnight entitled "Public Funding of Human Services from the "Poor Laws" unt...

Research Proposal to Increase Knowledge of Online Purchasing Processes

Before buying a product or a service online consumers traverse a number of processes, identifying potential products or services,...

Evaluations of Health and Human Services

This essay reviews and discusses the most recent semiannual reports from the Department of Health and Human Services' Office of th...

Google

more targeted approach, where the Google system places advertisements on websites visited by the target market, splitting the reve...

Social Support Services for the Elderly

the support services that are available vary widely according to location (Seggewiss, 2009, p. E90) The rapidly increasing number...

Proposal for Marketing and Measuring Customer Satisfaction in a Local Company

stated the integrated marketing communications; "is a concept of marketing communications planning that recognises the added value...

Early Intervention for Children with Disabilities

their potential when programming begins early. Children who are diagnosed with disabilities and receive early services can begin ...

Strategies for Pricing and Distribution in a New Mobile Mechanic Business

in order to gain the purchases from the former customers of the competition, with the aim of keeping them when prices are increase...

Baby Healthcare Business Proposal

there is a distinct shortage of quality care that provides the choices that mothers want. 2.1 Services to be Provided To provid...

Measuring Service Quality

research into the way service should be provided and measured to ensure there is alignment of the service given and the customers ...

Tourism Service Questions

QUESTION #2 What are the two dimensions of service? Which is harder to measure and why? The two dimensions of service are the tec...

How to Professionalize the Foreign Service of Guatemala

than an office will ever be in Guatemala. Further, the cultures are different. Yet, despite that, it is also true that the U.S. ca...

Managing Quality in a Logistics Firm

those which deal directly with the customer, such as the way that calls are received and the process of placing an order, as well ...

Telecom Company Offers New Product

It has become essential for organizations to have a place to store and backup their data, which is increasing exponentially. Compa...

ACA Took Away Some Freedoms

Few stakeholders are satisfied with health care in America despite the fact that health care costs more than in any other develope...

Funding Public Services

Citizens in the U.S. have a vast array of public services they can access. Some are free but some have fees that have been rising ...

Health Care Systems Reengineering

In nineteen pages this paper discusses health care services' infrastructure and considers reengineering and quality improvements t...

Contract Payment Alternatives and HMOs

same basic framework. If specific fees are determined contractually and the HMO remains solvent, then there is little risk associ...

Supreme Court Ruling on Cedar Rapids Community School District v. Garret F.

In five pages the case in which the Supreme Court ruled that a school provided nurse should attend to a student dependent upon a v...

How Has Services Marketing Shaped The Concept Of Marketing For Organizations

low level of accompanying services, these may be goods where there is a reliance of sales, such as car sales, the goods are the co...

Child Protective Services (CPS) In Arizona

Once considered dependent, the courts engage in a review hearing on the childs behalf no less frequently than at six-month interva...

Service Issues in the PC Industry: Dell and Gateway Compared

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...