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Essays 61 - 90

TQM and Continuous Improvement

improvement in the bottom line if the changes are beneficial, but the resulting process soon reveals areas in which it can be impr...

Operations Management of UK's Swallow Hotels

In twelve pages this United Kingdom hotel chain is examined in terms of its operations management with improvement service recomme...

Customer Service Communications

In twelve pages Ameritech is examined in terms of customer service issues and external and internal communications problems with p...

Product, Service, and Process Quality Management

could be corrected. Although it is hard to believe these days, such ideas were once considered wrong and were not used. Al...

Consumer Pressure for Better Health Care

A seven page paper delineating the factors behind the impetus for better health care products and services. From the 1960s onward...

'Helping Profession' of Psychotherapy

In five pages this report discusses how psychotherapy assists society in terms of life quality enhancement, medical service usage ...

An Information System for a Video Shop

This paper contains ten pages and explores the software package XYZ Video wants designed for their business as a way of maintainin...

Overview of Hotel Facilities Management

types include two singles, double, queen or king. Each room, regardless of size, has a microwave oven. There is also a small desk ...

Ritz Carlton Hotels and Customer Service

high standards even in minimum service because of its receipt of the Baldrige award. The Baldrige award is directly linked ...

UPS System and Technological Improvements

(McAllister 1999, E08). ABOUT THE UNITED PARCEL SERVICE United Parcel Service was started in 1907 in Seattle Washington and is n...

Case Study of TRW Nelson

dependably when customers are happy and continuing to buy. Similarly, control of receivables indicates that there will be only a ...

Trouble Shooting in Services Industries

communication will have fewer levels to traverse with fewer gatekeepers so that there is a greater chance of management at higher ...

Enhancing Total Quality Management at the U.S. Naval Hospital, Guam

quite a leap to effectively apply its principles to service industries, but TQM is as much at home in health care as it is in manu...

Nurse Practitioner Role/The Present, The Future

innumerable national health system in meeting the demands for primary care in todays society (Main, Dunn and Kendall, 2007). NPs...

Meeting the Access Target

per week, which is a strategy designed to improve access to care and achieving NHS target goals. The NHS has established HNAs as a...

Patient Services/Women’s Health

a study whose purpose was to determine the way in which patients perceive patient education efforts. This research revealed that c...

Influences on Patient Healthcare Service Provider Communication

information being given to the patient by the doctor. Anecdotal evidence from those who were patients at the time remember importa...

Nurse Practitioner

collaborating physicians name. Authority to prescribe controlled substances includes Schedule II-V as outlined in the prescribers ...

Response to Position on NPs, A Letter to the Editor

This essay takes the form of a letter to the AAFP Journal editor refuting the organization's stance on independent NP practice. Th...

Respiratory Care/Geriatric Case Study

on nursing care, particularly when considering the psychological factors of this model (Saliba, 2006). Breathing is one of the b...

Function and Role of Nurse Practitioners

the most frequently reported intervention classifications for NPs were patient education, drug management, nutrition support, risk...

Patient Self Determination Act and Health Services Industry

less likely to have advanced directives (Hanson and Rodgman, 1996). This same study reported the use of advanced directives incre...

Total Quality Management

will fail but it is the full change in management style that will bring about the transformation of the company (Castellano, Roehm...

3 Nursing Theories as They Pertain to Geriatrics

of professional nursing, nursing theory provides perspectives and guidance that aids nurses in achieving their primary goal of pro...

Article Critique/Where Terminally Ill Prefer to Die

that puts the topic of this study, as well as past research, within an appropriate philosophical framework. Tang then cites the ...

Nursing Shortage & Patient Safety

established that nurses are often involved in the "timely identification of complications," which, if acted upon swiftly, prevent ...

Meeting a Patient’s Spiritual Needs

caregiver can also ask if they belong to a spiritual, community or religious group (involvement); if the children attend religious...

Avoiding Restraint and Seclusion

design. It is "not grounded in research that supports the therapeutic efficacy of this intervention, but upon the observation tha...

California Nurse-Patient Ratios

(Cunningham, 2008). Observed Results Cortez (2008) states that in the past, patients had been known to call 911 from their ...

Limited Nursing Advocacy

report, admissions, and emergency situations" (Griffin, 2003, p. 135). The rationale for this policy is that it protects the confi...