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Essays 361 - 390

Competition, Customer Satisfaction, and Utility Deregulation

transparency. Critics of the utility superpowers have generally complained that utilities exploit consumers and create an un-leve...

School Assistant Principals and Employment Satisfaction

educational perspectives require significant adaptations in the educational setting that require the support of all the administra...

Marital Satisfaction and the Effects of Premarital Counseling

would likely be close to 50 percent by 2002 (Crouch, 2006). Crouch (2006) provides statistical from a Census Bureau report base...

Ritz Carlton Hotels and Guest Satisfaction Improved Through Customer Information Databases

staff member who hears or sees information that they believe will make the guest more comfortable (Berinato, 2002). The Ritz-Car...

Manufacturing, Customer Satisfaction, and Total Quality Management

an award that recognises outstanding quality in commercial organisations (Pyzdek, 1996). Part of their move towards quality...

Airlines and Customer Satisfaction

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

Customer Satisfaction Action Research

of the first customer survey and training in elevating customer service quality and customer satisfaction. Customers will b...

Nursing and Employment Satisfaction

both for nurses and their patients, meaning that nurses experience and deal with stress in a variety of directions and settings. ...

Adolescents and Life Satisfaction Critiqued

that interest by participating in activities. 3. The third aspect had to do with the relationship between social interest and life...

Satisfaction Guaranteed The Making of the American Mass Market by Susan Strasser

a constant state of change. Because of this perpetual fluctuation, mass marketing focus must remain ever pliable. Strasser...

Employment Satisfaction and Leadership Style

In six pages this research paper discusses the relationship that exists between employment satisfaction, performance, and style of...

Marriage Satisfaction and the Effects of Chronic Illness

In ten pages this paper presents a scholarly literature review on how marital contentment is affected by chronic illness. Ten sou...

Tobacco and Customer Satisfaction Critical Evaluation

In seven pages this research paper evaluates the tobacco industry in terms of customer satisfaction. Twenty sources are cited in ...

Productivity and Employee Satisfaction

In three pages this paper examines the relationship between workplace productivity and employee satisfaction with the importance o...

Nursing, Employment Satisfaction, and Shortage of Nurses

In six pages this essay discusses nursing shortages and examines the employment satisfaction aspects or lack thereof as it pertain...

Dr. Sandra M. Finch's Dental Practice and Customers Role, Satisfaction, and Retention

returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...

Satisfaction at Work; Survey Results

(n=125) were salaried. There are also other factors which may impact on the level of job satisfaction among the employees;...

Study Critique/RN Job Satisfaction

of describing this sample. The authors relate that the study sample was recruited by contacting two major health care employers in...

Workplace and the Roles of Employment Satisfaction and Motivation

to predict behavior in the work place when placed in situations where this event may, either consciously or subconsciously, deter ...

Questions on Human Development

This research paper address three questions. The topics covered include job satisfaction in middle adulthood, Carol Gilligan's per...

Computer Programmer Recruitment and Retention

he/she can add good changes to his/her job to make it more interesting and less tedious. Again, in this scenario, the employee is ...

Enhancing Customer Value

paper we will be applying the theory to a supposed service company that is a strategic business unit of a larger company. 3. Anal...

Health Care Management, Hiring and Retention of Employees

offer a whole-life support system. This serves managers and employees alike. Myths about Human Motivation...

Success of Marriott's Marketing Strategies and the Management Descriptions of Philip Kotler

continues to serve as an example to every other hotelier in the world and a leader in the industry. Everything Marriott has...

PRP That is Team Based

industries. Payments by results have also been widespread for a number of years, this may be calculated on the individual or on a ...

2 Companies and Marketing

Product - or collective features - needs to consist of what the customer wants and expects from an ocean cruise. In efforts...

Mini Cooper by BMW

products also needs to be positive Mergy, 2002). There are many models for the maximisation of resources, from the resource based...

Southwest Airlines and the 'Secrets' of its Phenomenal Success

to positive attitude that applicants already possessed. "We draft great attitudes. If you dont have a good attitude, we dont want...

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

Case Study of Regression Analysis Using Excel

R Square 0.146604 Adjusted R Square 0.134054 Standard Error 0.429149...