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Essays 1021 - 1050

Change Management: Rerouting Customer Service Calls at Dell

being that help line individuals read from scripts determined by customers responses to specific questions required by the scripts...

Saatchi and Saatchi

support the share price as the stock market had obviously some concerns regarding the companys future. The targets, which were m...

The Dangers Of Smoking

to break. To bring the point home, half a million people die each year from cigarette-related causes (Whelan, 1994, p. 77), with ...

Developing Customer Services Measures for a Balanced Scorecard

and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...

Tri-Cities Community Bank A Balanced Scorecard Case

a customer has the greater the effectiveness of the internal process to maximise their return per customer. This also reflect the ...

British Columbia/Economic Impact & Pine Beetle

is pushing the timber industry to salvage what they can of the "dead and dying trees," by greatly increasing logging quotas (Webst...

Child & Adolescent Obesity/U.S.

"hyperlipidemia, hypertension, blood glucose disturbances, Type 2 diabetes, sleep apnea and asthma," while emotional effects inclu...

The Juvenile Justice System

behavior. Letting them go, or sanctioning them with only community service, may be too lenient. Even so, some small gestures will ...

Public Awareness on Cholesterol

specific demographic populations. Fu (2001) conducted a study in Hong that examined the increase in the incidence of CVD that oc...

The Consequences of Genocide in Sudan

more difficult with each passing month. There is the prospect of starvation, as the food-aid pipeline runs short of supplies. And ...

Article Analysis/Evidence-Based Practice

study also examined the availability of information resources available to the RN respondents (both at work and at home). Their fi...

Hardin's Theory of the Commons and the Failure of the Kyoto Accords

and no one can use it. Hardin goes beyond this simple example to consider other serious problems in light of this theory; he incl...

The Development of Problem Solving Skills

we first need to look at the developmental model of Piaget and what developments are seen as taking place at the different stages ...

Canadian Indian Policy and the Problems Associated With It

areas this number rises to an even more embarrassing 51.3 percent (Canada and the World Backgrounder, 2006, 4). This compares to ...

Human Resource Strategy for Quality Service: The Hilton Group PLC

for tangible and intangible aspects of the service. Staff were encouraged to be innovative, however there was also a level of dece...

Is EU Directive 95/46/ EC an Effective Model for Future Data Protection

EU Directive 95/46/ EC concerning data protection has the main aim of protecting the privacy of the citizens. This 16 page paper c...

FBI Counterintelligence and the Civil Rights Movement

years earlier and prior to the U.S. involvement in World War II. The 1940 Smith Act criminalized any advocacy of "the overthrow o...

Childhood Obesity

2005, p.165). In obese children, the number of fat cells present in the body can be as much as three times higher than in normal w...

The Evolution of Laws Protecting Archaeological Resources and Native American Graves

the varied cultures of the Native American that has developed over time symbolizes "oppression and the pervasiveness of racist pra...

Accounting: Internal Controls

discusses internal controls in its report, Enterprise Risk Management - Integrated Framework. COSO defines internal control as a ...

Human Services/African AIDS Orphans

sub-Saharan Africa, the number of AIDS orphans has reached desperate proportions (Roby and Shaw, 2006). In a region plagued by "ci...

Real-Time Information in the Hospital Setting

real-time applications, patient records are updated instantly as information is added to them. Thus the physician making rounds h...

Summary of Article Dealing with the Difficulties Encountered by Disabled Students in Solving Mathematical Word Problems

"basic concepts, listening vocabulary, problem solving and fractions" (Yan and Jitendra, 1999, p. 207). They had the most difficul...

Conflict Resolution

the load. The host was fairly new and had been seating several tables at the same time in the same station, so that there was a lo...

Quality Engineering

in common, when implementing it, it was undertaken with commitment throughout the organisation to quality, and a desire the change...

Overcrowding in German Prisons

one third during this period ("Where is"). While this increase differed in severity between German states, all states experienced ...

Legal Aspects of Home Day Care

It is left to regulatory agencies such as the DFPS to interpret the law, write regulations that are in accordance with the law and...

Article Critique/Suspected LD

the pre-test due to differences in cultural background make significant improvement, but children with "true language impairment" ...

Total Quality Management - Three Cases

basis for their own self-assessments that are prepared for the Inspector General each year (International Public Management Networ...

Biodiversity in China

However, this may also be seen as an over simplification. Slide 3 The definition given by the...