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Essays 61 - 90

B2B Process Integration

and beyond that, we will move to the integration of processes" (Lawton, 2001). JIT has been common in industry for very nea...

Quality Management and the Responsibility of Stakeholders

as pressure groups, local residents, etc (Clarkson, 1995). The most important stakeholders will therefore be the primary stakehold...

Kentucky Fried Chicken and Quality Management

from the drive-through window (DTW) operation. In the DTW, it seemed as though service was hugely slow. Adding to that, t...

The 3M Company and Quality Management

In a paper of five pages, the writer looks at quality management. Issues of quality management and strategy are examined through t...

4 Issues Related to Organizational Development

approach the parent company for volume discounts (D&B, 2005). * Companies need to consolidate suppliers within a single industry...

A University Strives for Quality

There are seven categories in the criteria for this Award. These are: leadership, strategic planning, focus on customers and the m...

Medical Relationships and Effective Communication, Technique, and Theory

In ten pages medical relationships are considered from the perspectives of communication procedure, technique, and effective theor...

Return on Quality

This 4 page paper looks at the way investment in quality can have the potential for a positive return on investment. A range of in...

Quality Issues in Business Operations

In ten pages quality issues as they pertain to business management operations are discussed with the first part examining a Heinek...

Knowledge and Success Factors in Project Management

and measurement. This is an initiating point and is errors are made here subsequent processes will have the potential of compoundi...

Public Sector; Management and the Measurement of Efficiency

resources that can be utilised to satisfy the needs. There is little doubt that the pubic sector cannot satisfy all needs. However...

One Way to Measure Service Quality

testing, experimenting and trials, these were reduced to five dimensions with 22 items. The resulting five dimensions are: tangibl...

Managing Quality in a Logistics Firm

those which deal directly with the customer, such as the way that calls are received and the process of placing an order, as well ...

QI Questions

for example the use of different Total Quality Management (TQM) tools (Mintzberg et al, 2008). The use of performance measurement ...

Disease Management/Hypertension

management (DM) concept Disease management (DM) is defined as a "systematic clinical improvement process," which addresses both ...

Improving Operational Aspects of a Media Company

broad basis with the general objective of increasing production whilst decreasing costs. It concentrates on a multifaceted holisti...

Supply Chain Management Performance Measurement

2006). 4. Deliver, also called logistics. This involves receiving customer orders, establishing effective warehouse procedures, se...

Designing a Performance Management System for Southwest Airlines

a performance management system that assesses processes and efficiency enroute to arriving at the bottom line. Measuring Performan...

IT's Quality Culture

goals" (p. 41). The fact is not news to anyone working in IT project management, but its magnitude may be. At a time when busine...

Critical Success Factors to the Implementation of Six Sigma

There are commonalities within all models which include winning the employees over with communication convince them of why the cha...

Total Quality Management

talking about a systemic approach to total transformation leading to continually improving quality. While we cannot outline the 1...

Analysis and Implementation of Organizational Change

In fourteen pages this paper analyzes organizational change in the consideration of a scenario in which change is necessary with T...

3 Interrelated Articles on Business Integrated

In five pages this paper shows how a common thesis can successfully integrate three similar business articles on total quality man...

TQM and Capone's Bar

In ten pages a local Cyprus nightspot known as Capone's Bar is examined in terms of the implementation of a Total Quality Manageme...

TQM and Corporate Training

In eight pages corporate training is analyzed in terms of the benefits achieved by total quality management in ensuring organizati...

Sears and Roebuck Reengineering

In six pages this paper presents a Sears and Roebuck case study in a consideration of differences between total quality management...

Case Study Analysis of Millstone Packaging

effective move, and it was one of many changes. Essentially, what the firm did was to upgrade their equipment and they found that ...

Dana Corporation Operations and Staffing

the company... * "Break down barriers between departments... * "Remove barriers that rob the hourly worker of his right to pride o...

TQM and the Value of Leadership

so that restructuring is not needed, only a bit of fine tuning or reevaluation at various junctures(Ackoff, 1994). "At every leve...

Manufacturing and TQM

First however, its important to find out ways to get management on board. While most...