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Essays 211 - 240

DHL Overview

last names - in 1969 as a service shuttling shipping documents between San Francisco and Honolulu (History, n.d.). This was well ...

Value-Based Management in the Financial Services Industry

Internal analysis can assist the organization in maintaining that activity. The value chain has grown in popularity because of it...

Change Management: Rerouting Customer Service Calls at Dell

being that help line individuals read from scripts determined by customers responses to specific questions required by the scripts...

OCD: Biological Connection

Checking to make sure the light switch is turned off even though the light bulb is not illuminated, locking and unlocking doors se...

Health Care: Ethical Dilemma

HIV-positive nurses being a threat to patients and other health care workers. Research clearly supports the reality of the situat...

Business Communication Writing

information (Wade, 2004). The final decision-making power may not even lie with the representatives who attend the meeting (Wade, ...

Yahoo! and the Internet Resume of Co Founder Jimmy X. Yang

work of Linnaeus, the 18th century botanist whose classification system organized the natural world." Whether such accolades are ...

Bloomies Fights Back

The writer examines the way in which department store sales have declined in the past 20 years, and argues that any store that hop...

Gap Analysis: Global Communications

An 11 page paper discussing options available to Global Communications, a company planning to offshore much of its customer servic...

The Importance of the Assurance Role of the Auditor

the annual accounts is to present the financial performance of the company for the last year, with the main stakeholder group bein...

Financial Services; Issues and Mis-selling

subjects, but they are not taught about financial matters such as bank accounts and interest rates. The results are seen in the fi...

Implications Of Implied Warranties In The Technology Sector

protect consumers from shoddy workmanship and defective products. The small print on the back of a package or bottom of a service...

Managerial Process Management Tools

The four functions that Mintzberg described decades ago when building on the work of Henri Fayol continue to be applicable today, ...

Nassau Alternative Advocacy Program Analysis

Suffolk, n.d.; Long Island University, Nassau, n.d.). In numbers, there are about 300,000 people in these two counties who speak...

Case Report: MobileActive

Stakeholders The company itself identifies several stakeholders. The list includes "shareholders, customers, employees, su...

Telecom Environmental Marketing Audit

true globalization is progressing dramatically. Currently there is a battle of technologies underway, but it appears that attenti...

Nursing Community Services, Asthma & Diabetes

do not have their inhaler with them or it is "forgotten, lost or empty when needed" (Bryne, Schreibr and Nguyen 335). Without this...

Assessment of the USPS Strategic Plan

In 2008 the United States Postal Service released a new strategic plan with the vision of creating an organization that would be a...

The Way Forward for Xerox

firm that had already made significant changes and had been more successful in integrating acquisitions. Xerox have not had a high...

Small Business Management

not have any personal contact with customers (AllBusiness.com, 2006; Wolfe, 2006). In this company, the customer is always first w...

Customer Service Scripts

form of exchanging revenue for the firms product or service, but it is the internal customers that keep the external ones returnin...

Human Services/African AIDS Orphans

sub-Saharan Africa, the number of AIDS orphans has reached desperate proportions (Roby and Shaw, 2006). In a region plagued by "ci...

Public Service And Professionalism

many people and industries alike; however, Althen et al (2002) note how it is by way of such an objective that one becomes labeled...

“The Clash of Civilizations”: Military Service

anyone who is in the military, making military duty less predictable and surely less victorious in issues such as Iraq. One of t...

Public Service & Professionalism

the earliest theoretical frameworks devised for discussing motivation and public service, Perry and Wise differentiated motivation...

An Industry in Decline; Directory Enquiry Services

results in increased growth as competition brakes out, increasing service levels and decreasing prices. The usual economic models ...

Mentally Ill Individuals Who Are Homelessness and Program Services

Table of Contents Page Abstract 1 CHAPTER I. PRELIMINARY...

BBC World Service andPublic Diplomacy

Nations. The use of public diplomacy is differentiated from the use of propaganda by which is also a tool used by government to ...

America's Waste Management Services

Figure 1 shows the position in 2001. Figure 1 US Waste Management Industry in 2001 (Repa, 2001) Sector Number of Organizations A...

Cafeteria Services Information Technology System Analysis

theft, especially when there is a large amount of exposure to non employees in the form of students. The risks of theft may be s...