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Essays 211 - 240

Managing Quality in a Logistics Firm

those which deal directly with the customer, such as the way that calls are received and the process of placing an order, as well ...

Implementing a Long Term Quality Management Strategy at Hotel Escargo

service environment and the role of the employees is of paramount importance, as they are a key element in the provision of the se...

Education Improvements

In thirty pages this paper examines various educational theories in a discussion of academia problems and methodologies on improve...

Total Quality Achievement

Production and services quality management are the focus of this paper consisting of five pages and includes the Total Quality Man...

Nonprofit Organizational Change Implementation

In five pages this paper examines reengineering and total quality management as they apply to a nonprofit organization seeking to ...

Personal Qualities of Leadership Assessed

difficult and most people find it difficult to be open to the changes in their personal and work lives. The student could then de...

Quality of Drinking Water

the fact that some of the pipes which deliver water in large cities are 80 to 100 years old (Suarez NPR). Experts point out that a...

Long Term Health Care and Quality Management

In fifteen pages this paper discusses the importance of quality management in long term health care in a consideration that includ...

Institutional Neglect and Abuse of Senior Citizens

A paper containing twenty six pages discusses how senior citizens can be neglected and abused in institutional settings and examin...

McDonald's Service and Product Quality

In five pages this paper applies Deming's Fourteen Points to an analysis of McDonald's service quality and product quality in term...

TQM History

In five pages Total Quality Management and its Total Quality Control predecessor are discussed in a consideration of its history, ...

Quality as Measured by Companies

In seven pages this paper discusses the corporate measurement of quality through the establisment of mission and vision statements...

Improvement and the Malcolm Baldrige Quality Award Framework

to an American company for recognition of excellence. Companies that receive the award have been Motorola in 1988, Millike...

The Alignment of Company Operations and Goals

manufacturing facility in 1903, it was with a design that would change all of manufacturing around the world. Henry Ford not only...

Graduate Level Distance Learning Quality Assessment

In a paper consisting of seven pages the necessity of assessing the quality of graduate programs on the Internet is presented and ...

FedEX Reward Management and Performance Case Study

2001). Another was that employees are the backbone and the core of any company required (FedEx, 2001). These principles have never...

Primary and Secondary Qualities According to Berkeley and Locke

the ways that we experience these objects. A table is solid; stars in the night sky are innumerable. Secondary qualities o...

Software Engineering and TQM

benefits of bringing manufacturing under statistical control and the mechanisms for achieving that control. He and his prot?g? De...

Real Estate and IRS Customer Quality Control Survey

by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...

Case Study of ISO 9000

studies for a small company, as SMIC is described, where there are already compliant system in place it is projected that costs wi...

Juran and Deming on Bergstrom Hotels Quality Management

that had been laid down quality theorists as the foundation for the TQM movement. To undertake this we will first briefly consider...

Plastics Industry and Quality Control

In modern plastics history, one should note that cellulose acetate had been developed about the same time as the urea-based resins...

Ritz Carlton Hotel Company and Quality

employee, from top management to housekeeping, in supporting customer satisfaction and quality service (pp. 16). Partlow also ex...

A Look at Things That Hinder Quality Initiatives

comes to quality commitment, successful TQM implementation simply cant take place (Sebastianelli and Tamimi, 2003; see also Glover...

Kentucky Fried Chicken and Quality Management

from the drive-through window (DTW) operation. In the DTW, it seemed as though service was hugely slow. Adding to that, t...

Quality Improvement at T.A. Stearns' Offsite Programmers

team that works together and is comprised of individuals committed to the success of the team. On the other, the manager ne...

Higher Education, Empowerment, and Leadership

a better match between what students learn and what industry needs, in other words, a better transfer of knowledge from college/un...

Culturally Competent Care/Duke University Health System

could be applied towards unmet standards. Culturally competent care at Duke University Health System It has been determined by ...

Will Existing and Developing Technologies in Chemistry Protect Air Quality?

something known as the greenhouse effect, is something that can be controlled, at least to an extent. Many of the problems as it ...

The Relevance of Business Quality Practices

How many cars can be built in a week? Service industries, on the other hand, are qualitatively different. Quality there has to d...