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Essays 331 - 360

Developing the Leader Within You by John Maxwell

In seven pages this paper presents a summary and review of this text with commentary on the leadership model presented with a comp...

The Call of Service by Robert Coles

In seven pages this paper discusses public service individuals' motivations, expectations, and desires as presented in The Call of...

Customer Service and Amazon.com

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

Leadership and the Creation or Maintenance of Positive Cultures

to ensure that the rules were obeyed and the productively was maintained or increased. (Huczyniski and Buchanan, 2003). The focu...

Service Issues in the PC Industry: Dell and Gateway Compared

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

Leadership in the East and the West

there will be a greater level of collectivism in areas which have are communist culture, such as China, is Muslim areas and those ...

Child Protective Services (CPS) In Arizona

Once considered dependent, the courts engage in a review hearing on the childs behalf no less frequently than at six-month interva...

Moses & Jesus Leadership Characteristics

Sacrificial leadership: Jesus sacrificed Himself for all of mankind (Chandra, 2004). Servant leadership is most often associated...

Web Services Technologies

key to the development as it is this that specifies the way in which the interoperability will be achieved, allowing the different...

Democratic Nursing Leadership

ability to empower and grow people" (Gokenbach, 2003, p. 8). Over the past decade, there have been numerous studies that have fou...

Turkish Business and Leadership

This 8 page paper is written in 2 parts,. The first part looks at a Turkish business; Çolakoglu A.S, a yarn manufacturer, and exam...

Leadership Journal

person they want to be (Drucker in Hesselbein et al, 1997). Charles Handy, another recognised management Guru cites the short-sigh...

Measuring Service Quality

research into the way service should be provided and measured to ensure there is alignment of the service given and the customers ...

Robert McNamara/An Ethical Analysis

film, McNamara discusses several of the primary lessons to be learned from wartime experience, which are covered in detail in his ...

Tourism Service Questions

QUESTION #2 What are the two dimensions of service? Which is harder to measure and why? The two dimensions of service are the tec...

How to Professionalize the Foreign Service of Guatemala

than an office will ever be in Guatemala. Further, the cultures are different. Yet, despite that, it is also true that the U.S. ca...

Leadership Characteristics According to James M. Kouzes and Barry Z. Posner

are they afraid of difficult situations. They learn from these. Effective leaders are first to adopt innovations. Leaders step bac...

Leadership Model Exemplified by Max DePree

DePree adopted a model of leadership that pictures the leader as both inspiring and serving (Budman, 2002). Such a framework for l...

Customer Ignorance In The Food Service Industry

given meal, with breakfast being the absolute worst time for dealing with this person. The more the food server hustles to meet t...

Humanistic Leadership & Nursing Unions

with humanity, that is, to be humanistic in ones orientation refers to the principles of humanism, which has been given a variety ...

Developing Leadership In Public Organizations

and one they refer to as an "integrated approach" (NESGFOA, 2006). Agencies using the just-in-time approach are training people ...

How Has Services Marketing Shaped The Concept Of Marketing For Organizations

low level of accompanying services, these may be goods where there is a reliance of sales, such as car sales, the goods are the co...

Getting Real with Diversity and Leadership

2001 at its Fayetteville, North Carolina call center (Hold the Phone, 2002). DiversityInc Magazine rejects euphemism, whit...

Matching Leadership Development and Compensation

no longer met the demands of the business environment" (Lawler and Worley, 2006; p. 1). They had failed to change at a time when ...

Pricing at the U.S. Naval Hospital, Guam

essentially sets prices for all of American health care, as explained below. Aside from pricing according to production cos...

Product Operations Management and Services Operations Management

similar, where the idea of the selling the product was to satisfy the customer with the product in terms of quality and availabili...

Self Improvement in Leadership and Management

equated with a leaders pattern of interactions that actually serves to make the group more powerful, developed and satisfied. Such...

Library Services Outsourcing

In fifteen pages this paper examines the practice of public library services' outsourcing. Thirty one footnotes and seventeen sou...

Age of the Dot Com and Customer Service

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

IRS Rules and What is and is Not Dependent

In five pages a scenario involving a conflict between the Internal Revenue Service's interpretation of this law and that of the ta...