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Delivering Culturally Competent Service in a Healthcare Environment

nursing services, look at what it is and consider the way in which a particular organization may be compliant with a general frame...

General Motors Expansion Forecast

in which General Motors engages, largely due to favorable market conditions and taxation structures that support such ventures in ...

Overview of the Juvenile Justice System

this development, the Gun-Free Schools Act of 1994 was passed, which encouraged a policy of "zero tolerance" as it criminalized s...

Using the Concept of Transaction Economics When Considering Outsourcing

the cost of enforcing the contract and the potential risks associated with the contract failing (Mintzberg et al., 2008). Therefo...

Differences Between Leaders and Managers

not a necessity (Future Visions, 2011). While it is too simplistic, one way of demonstrating the differences is that leadership is...

Outsourcing and The Service Economy

Business Machines Corporation agreed to take over much of operations associated with the Visteon Corporation. As the article unfol...

Product and Financing Outline for a New Peruvian Restaurant

complement the food and drink as well as provide a further source of differentiation. By looking at the experience and tracing thr...

The Stigma of Therapy

early detection and treatment would insure a healthier population (Blumenthal, 2011). A study of nearly 800 college students foun...

Outsourcing and In-House Services - Contemporary IT Infrastructure

patents led to the establishment of Riordan Plastics, Inc. in 1991. At first, the company did no manufacturing, but only sought to...

Hospital Administrator

to gain an executive position immediately upon graduation, possibly in a specialty area such as government relations, medical staf...

Overview of NMAS and its HIV/AIDS Intervention Program

housing, case management, nutritional guidance and vocational rehabilitation, as well as the development of new approaches to prev...

You Get Better Service When You Look Nice

the customer, if they continued doing other tasks while interacting, and if they really gave full attention to the customer (Grabm...

Leadership and the Learning Organization - A Dissertation Proposal

With increasing pressures placed on organizations and the potential benefits that may be obtained from adopting characteristics of...

The Conflict in Customer Quality Requirements

As already noted, when looking at these not all are likely to be fully compatible, and it is up to the firm to find the...

Recent Leadership Theories

leader has a clear vision of where he/she wants the organization to go and more than that, this leader can persuade others to adop...

Role-Playing and In-Basket

example, role-playing can be used to train people in conflict management and this could be one of the scenarios in leadership trai...

Project for Enhancing a Medical Service Web Site

challenges and the practical elements such as resource requirements. The final aspects will also be presented to support the propo...

Background to Google

to firms with advertisers paying by results based on their selected key words. The firms pay a fee linked to the number of clicks ...

Three Studies on Leadership

three studies: Bredeson and Kose (2007); Emery and Barker (2007); and Wright and Pandey (2010). Similarities in themes The most ...

Successful and Unsuccessful Leadership Examples

are empowered to help the customers. The main aim is for the call center operatives so solve the customers problems. This aim is t...

Leadership Behaviors Analysis

The leadership of Mr. S. fits with this theoretical approach in that this supervisor views subordinates as capable of self-motivat...

Young People and Community Service

takes a village to raise a child. Similarly, it can be said that it takes a village, that is, a community, to provide young people...

BENJAMIN FRANKLIN AND LEADERSHIP

printing shop in Philadelphia, and, with hard work and dedication, began to thrive (A Quick Biography, 2011). During the 1730s, hi...

Critique Health Care Leader

meant. Jan shared it concerned her, too, and she would inquire about what it would really mean to them. This conversation was live...

Mental Health Services in Rural Communities

use. At the same time, the focus on methods for the provision of services is limited and clinical outpatient programs are infrequ...

Organizations and Cultural Change

organizational results (Burns, 1978) Transformational leadership works to promote cultural change within an organization by allow...

3 New Marketing Suggestions

existing facilities to produce and sell these burgers. The requirements in terms of addressing the burgers can be met by the exist...

Presentation for Customer Service Improvements

The paper is based on a case provided by the student where a telecoms company has committed itself to undertaking a strategy to th...

Leadership and Organizational Culture

the definition "observed behavioral regularities when people interact" is too fixed on observable behavior and overlooks the funda...

Outsourcing Thesis Summary

can be a very useful tool, it is a way in which correlated results and results from many different research studies may be correla...