SEARCH RESULTS

YOU WERE LOOKING FOR :Service Quality and Process Improvements A Teaching Case Study

Essays 151 - 180

Future Accounting Projections and Medical Care

In five pages this student submitted case study projects future medical accounts with Microsoft Excel and analyzes how they may be...

Student Submitted Case Study on Tendered Proposal Reviewing

In five pages this paper examines a security contract proposal tendering as reviewed by the NRC company in this student supplied c...

Fast Food Success and Kentucky Fried Chicken

In ten pages this paper presents a KFC case study that includes an executive summary, strategic and SWOT analyses, and strategic i...

Academic Article Publishing Suitability

In seven pages this student supplied case study assesses an academic article's suitability for journal publishing....

McDonald's Service and Product Quality

In five pages this paper applies Deming's Fourteen Points to an analysis of McDonald's service quality and product quality in term...

Case Study of McDonald's

In eight pages a company case study of McDonald's includes financial performance, marketing mix, strengths and weaknesses, and glo...

Total Quality Achievement

Production and services quality management are the focus of this paper consisting of five pages and includes the Total Quality Man...

Common Health Problems and Healing Through Nutrition

In fifteen pages Dr. Wright's Book of Nutritional Therapy is discussed in terms of its premise, case studies, and the data it pres...

Case Study on National City Bank Corporate Code of Ethics

In ten pages ethics policies, their significance and application, are discussed in this case study involving National City Bank's ...

Vertical Integration as a Means of Expansion: the Case of BMD

The writer discusses the case of BMD, a lumber yard company, which attempted to expand and maximize profits by acquiring other com...

Candidate Screening and the Process of Interviewing

In fifteen pages this paper examines the process of interviewing prospective candidates in a literature review that considers a th...

Unionized Environmental Productivity and Morale Improvements, Part II

In five pages this paper's second part examines work environments that are are unionized and the segmentations that exist that can...

Hospitality Industry and HRM

management practices at this hotel chain. Lacking any kind of experience left executives, including the human resource director, w...

Shipping Operations and Operations Management Objectives

developed for this purpose is the transponder, also referred to as a Dedicated Short Range Communication (DSRC) system (Kelley, 20...

Student Supplied Contract Law Case Study on Offer and Acceptance

or party with an acceptance of the offer by another party, this is known as Offer and Acceptance (Barker and Padfield, 1994, Ivamy...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Measuring Service Quality

research into the way service should be provided and measured to ensure there is alignment of the service given and the customers ...

Self Improvement in Leadership and Management

equated with a leaders pattern of interactions that actually serves to make the group more powerful, developed and satisfied. Such...

IT's Quality Culture

goals" (p. 41). The fact is not news to anyone working in IT project management, but its magnitude may be. At a time when busine...

Case Study Analysis of Martin Shoes Inc.

have a tendency to split processes into tasks and create a hierarchy (Olalla, 2000). A new approach is outcome-based. Rather than ...

Narcissistic Persona and Body Aesthetics

personal recognition" (Benis, 2001). For decades, theorists have applied different psychological perspectives to an understa...

A Fictional Case Study of Autism and Behavioral Intervention

which Brydons behavior will be assessed are held every week on Fridays. During the first two of these practice sessions baseline ...

Case Analysis on Downsizing

sales or a customer they had been able to help. Not today. What little conversation head was centered whats happening and why?" Mo...

Issues of Service Quality and the Marketing of Transportation Services

the transportation into a product that is wanted rather than bought on price (Hooley et al, 2003). This will mean having the right...

Introducing Technology and Defining Positive Change

also a paradox in itself as for every $1 spent on IT we can see that there will be an associated increase in market value of the c...

School Governance Case Study Analysis

2nd, 4th and 6th grade for the 1999-2002 school years showed a clear upward trend. The average gains were 21%. Specifically, the 2...

Culture of China and Corruption

last indefinitely (Ettorre, 1994). The reassurances were of little comfort to expatriate managers who were in the position of hav...

Models of Benchmarking

which stated the practice was one where there was a continuous process of measuring and comparing the processes as well as the pro...

Case Studies on the Integration of Technology

to Point B overnight. Where FedEx has led the way is in the area of value add, in other words, using technology to help provide mo...

Four Blocks Literacy Framework Adoption and Change Management

test is administered each May. Boiling Springs has always received a rating of excellent on the school report card. This ended i...