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Essays 121 - 150

Managing Quality in a Logistics Firm

those which deal directly with the customer, such as the way that calls are received and the process of placing an order, as well ...

Organizations and the Importance of Quality

one of the top priorities. The essence of quality, however, can be difficult to define. When analyzing various aspects of a busine...

Quality Management and the Responsibility of Stakeholders

as pressure groups, local residents, etc (Clarkson, 1995). The most important stakeholders will therefore be the primary stakehold...

Motorola and Quality Management

cost of meeting warranty claims or dealing with unsatisfied customers, the indirect costs can be damage to the firms reputation an...

Assessing the Quality of High Heeled Shoes for Babies

and the high heels in the shoes are also very soft, so that as baby kicks out the heels will bend and squash. These shoes are a ...

A University Strives for Quality

There are seven categories in the criteria for this Award. These are: leadership, strategic planning, focus on customers and the m...

Quality Improvement in Health Care

than nurses, executives and managers at those hospitals. St. Lukes Medical Center St. Lukes is a 154-bed hospital located in S...

QUALITY COMMITMENT - INDEPENDENT FILMS

Scripts go through many rewrites up to the day of the scene production (and sometimes even through the scene production (Sherwood,...

Quality, Culture and the US Army

together. This paper attempts to answer the question of whether or not there is a connection between quality and culture. It also ...

The Need to Improve School Lunches

need to eat healthy food in order to feel good and, therefore, learn better. The American lifestyle of sedentary occupations and l...

Palliative Care/Hospice Websites

This research paper investigates the quality of three sites that pertain to the medical specialty Palliative and Hospice care. Eva...

The 3M Company and Quality Management

In a paper of five pages, the writer looks at quality management. Issues of quality management and strategy are examined through t...

Increasing the Quality of Care in Nursing

This 16 page paper outlines the elements that need to change for improving quality of nursing care. This paper explains that the p...

Implementing a Long Term Quality Management Strategy at Hotel Escargo

service environment and the role of the employees is of paramount importance, as they are a key element in the provision of the se...

Ritz Carlton Hotel Company and Quality

employee, from top management to housekeeping, in supporting customer satisfaction and quality service (pp. 16). Partlow also ex...

Juran and Deming on Bergstrom Hotels Quality Management

that had been laid down quality theorists as the foundation for the TQM movement. To undertake this we will first briefly consider...

Plastics Industry and Quality Control

In modern plastics history, one should note that cellulose acetate had been developed about the same time as the urea-based resins...

The Alignment of Company Operations and Goals

manufacturing facility in 1903, it was with a design that would change all of manufacturing around the world. Henry Ford not only...

Quality as Measured by Companies

In seven pages this paper discusses the corporate measurement of quality through the establisment of mission and vision statements...

Improvement and the Malcolm Baldrige Quality Award Framework

to an American company for recognition of excellence. Companies that receive the award have been Motorola in 1988, Millike...

FedEX Reward Management and Performance Case Study

2001). Another was that employees are the backbone and the core of any company required (FedEx, 2001). These principles have never...

Case Study of ISO 9000

studies for a small company, as SMIC is described, where there are already compliant system in place it is projected that costs wi...

Primary and Secondary Qualities According to Berkeley and Locke

the ways that we experience these objects. A table is solid; stars in the night sky are innumerable. Secondary qualities o...

Real Estate and IRS Customer Quality Control Survey

by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...

Kentucky Fried Chicken and Quality Management

from the drive-through window (DTW) operation. In the DTW, it seemed as though service was hugely slow. Adding to that, t...

Higher Education, Empowerment, and Leadership

a better match between what students learn and what industry needs, in other words, a better transfer of knowledge from college/un...

Quality Improvement at T.A. Stearns' Offsite Programmers

team that works together and is comprised of individuals committed to the success of the team. On the other, the manager ne...

Nonprofit Organizational Change Implementation

In five pages this paper examines reengineering and total quality management as they apply to a nonprofit organization seeking to ...

Personal Qualities of Leadership Assessed

difficult and most people find it difficult to be open to the changes in their personal and work lives. The student could then de...

Total Quality Achievement

Production and services quality management are the focus of this paper consisting of five pages and includes the Total Quality Man...