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Essays 541 - 570

Providing Service in the Hospitality Industry - A Case Study of a Gordon Ramsay Restaurant

opened by the now well known TV personality and chef, before he become well known. Before opening this restaurant Gordon train...

Harvard Business School Case Study on 2 Airlines

a meeting that had been planned for three months in Britain. After he missed the meeting, he realized he would not be due in Londo...

The Impact of Corporate Culture on Customer Services - A Proposal for Case Study Research

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

The Economy of the City of Birmingham, UK

this has changed; the general movement in many manufacturing industries has been to shift production to lower coat areas, usually ...

Knowledge Management Implementation; Two Cases

defines knowledge management as; "the process through which organizations generate value from their intellectual and knowledge-ba...

Customer Service Improvements and Total Quality Management

Assemble toppings 3 3 Prepare toppings 2 2 Load oven, set timer 1 1 (Bake pizza) 8 Unload oven, box pizza 1 1 Collect...

Student Case Study on Financial Decisions

less risky option may be to take the Japanese offer. If a different scenario is considered, and for an additional 20,000 that wi...

Student Case Study on Chain of Command Protocol

While in many situations, rank may be broken--and sometimes people even get ahead by doing so--there are some situations where sma...

Home Depot Customer Service Management Case Study

The stores also offer numerous "free in-store clinics for honing home improvement skills as well as design and decorating consulta...

Case Study of Tradelink

is undertaken, such as the US and Europe, also make extensive use of electronic commerce. The use of this technology places SMEs u...

Student Social Work Case Study Assessment

extent challenged when her cousin decided to get married. Up until that point, Ludmilla had created and lived a life where at leas...

Student Provided Case Study on Media and Publicity

the case study, it is important to note that there are both positive and negative aspects of using media. On the positive side, th...

Case Study Faculty-Student Manuscript

In this scenario, a faculty researcher has two research assistants to help with the project. It is labor-intensive with the assist...

Student Case Study on Systems Changes and Their Impact

of the accounting and financial reporting systems current users. In order to accomplish this task, the student notes that one must...

Case Study on an Elementary School's Student Assessment Process

learning and performance. The different methods account for students who are better able to demonstrate learning through a project...

The Elderly and Alternative Care Choices

runs $127 on average (Cummings, 2002). The goal of the ALF is to help senior citizens maintain as much independence as possible wi...

Student Supplied Case Study in Composing and Updating a Will

would be given to the grandchildren. Sally believes that the latter should be the case. She considers the fact that this method i...

Student Case Study on Call Center Change Introduction

This system has developed over the years but it is time to change so there is a single system. This situation will...

Student Provided Case Study on Pfizer's Marketing

their herd. This is also where there may be different values. We have seen with the larger business there is a desire to control t...

Student Supplied Case Study of North Star

10,000,000 0.7182 7,181,844 13,961,505 Year 3 14,000,000 0.6086 8,520,832 22,482,338 Year 4 16,000,000 0.5158 8,252,622 30,734,960...

Student Case Study on Personal Communication

her expectation of the friendship are not being meet. She may even feel that Panada is ashamed of her being her friend. If we lo...

Student Case Study on Optimum Product Mix for a Shipyard

contribution (axb) Repairs 40 520,171 20,806,840 Conversion 4 5,014,710 20,058,840 Offshore jacket 2 3,098,544 6,197,088 New build...

Health Care Services Case Study

healthcare services to senior citizens, which is an at-risk population in this country. One helping approach for people with dis...

Systems Analysis

There have been no changes in the system used to answer calls and resolve issues, and there have been no technical ort other facto...

The Way Forward for Xerox

firm that had already made significant changes and had been more successful in integrating acquisitions. Xerox have not had a high...

The Services and Core Competences of UPS

The writer answers a set of questions posed by the student looking at the type of service strategy adopted by UPS, the core compe...

Multicultural Educational Environment and Counseling Issues

In eight pages African American students are examined in terms of literature regarding dropout rates for adolescents and college s...

Goss v. Lopez, 419 U.S. 565 Brief

In two pages this Supreme Court case involving a case brought against a school board in Southern Ohio by students that were suspen...

Tourism Service Questions

QUESTION #2 What are the two dimensions of service? Which is harder to measure and why? The two dimensions of service are the tec...

Article Analysis/Teacher Quality

screening, are not strongly correlated with student achievement increases. The last point made by Goldhaber and Anthony (2004) ...