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Essays 91 - 103

One Way to Measure Service Quality

testing, experimenting and trials, these were reduced to five dimensions with 22 items. The resulting five dimensions are: tangibl...

Managing Quality in a Logistics Firm

those which deal directly with the customer, such as the way that calls are received and the process of placing an order, as well ...

Organizations and the Importance of Quality

one of the top priorities. The essence of quality, however, can be difficult to define. When analyzing various aspects of a busine...

Implementing a Long Term Quality Management Strategy at Hotel Escargo

service environment and the role of the employees is of paramount importance, as they are a key element in the provision of the se...

Quality Management and the Responsibility of Stakeholders

as pressure groups, local residents, etc (Clarkson, 1995). The most important stakeholders will therefore be the primary stakehold...

Palliative Care/Hospice Websites

This research paper investigates the quality of three sites that pertain to the medical specialty Palliative and Hospice care. Eva...

The 3M Company and Quality Management

In a paper of five pages, the writer looks at quality management. Issues of quality management and strategy are examined through t...

Increasing the Quality of Care in Nursing

This 16 page paper outlines the elements that need to change for improving quality of nursing care. This paper explains that the p...

Nursing's Contribution to Quality of Life

could be called human biological life; or(2) human personal life that includes biological life but goes beyond it to include other...

Relationship Teacher Preparation And Teacher Quality

(Education Encyclopedia, 2007). Training especially for teachers was initiated by St. John Baptist de la Salle in France in 1685 ...

IT's Quality Culture

goals" (p. 41). The fact is not news to anyone working in IT project management, but its magnitude may be. At a time when busine...

Oresteia

the thematic meaning by indulging in revenge and violence, the characters are behaving more in terms of instinctual, animal behavi...

Truth in Patient Care

"become a universal law" (Kant, 1993, p. 30). In other words, Kants main criteria for action is that the individual should conside...