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Essays 91 - 120

Heroism in the Epic of Gilgamesh

boasts of his strength and courage, believing those alone are the lone criteria by which a hero is judged. The gods intervene to ...

Task Management and Quality

this may mean excellent products, excellent service, excellent work practices, such as good motivation and reward schemes, for som...

TQM and Sigtek Harvard Case Study

or may not be one that would be assisted by implementing TQM. If the corporate umbrella means a single management style, then, TQM...

Analyzing the Works of Michael Porter

Hence, Porter makes a good point in that it is true that even with a superior management paradigm, profitability becomes illusive....

Federal Express Total Quality Management Case Study

their way of life: 1. The level of customer satisfaction increases and satisfied customers bring more business, which ensures the ...

ISO 9000 and TQM

In order to understand what it is we mean by TQM must first need define it. There are no standard definitions. However, in a repor...

BPR, and TQM in Information Systems

Management fads have grown and died at an increasingly rapid rate throughout the decade of the 1990s. Two that became popular in ...

TSA Contact Center's Practical Implementation

In ten pages this paper discusses the Transportation Security Administration in a consideration of how its contact center can be l...

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

Case Study Analysis of Millstone Packaging

effective move, and it was one of many changes. Essentially, what the firm did was to upgrade their equipment and they found that ...

Dana Corporation Operations and Staffing

the company... * "Break down barriers between departments... * "Remove barriers that rob the hourly worker of his right to pride o...

Executive Briefing on the Concorde's 2000 Crash

Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). It focuses the efforts of all members of an organizat...

Changes Over the Past Ten Years in Terms of Corporate Training Skills

(Westbrook 1). The current trend within the required skills of corporate trainers is to establish a sense of empowerment, ...

Manufacturing and TQM

First however, its important to find out ways to get management on board. While most...

History and Uses of TQM

satisfaction and statistical control of organizational processes, a higher level of quality production and outcomes will be achiev...

Eliminating Inspection of Garage Doors by Acme Doors

eliminating the inspection step of the manufacturing process. TQM was born of an effort to increase quality while simultaneously ...

International Operations and TQM

company is no longer necessarily competing against neighbors or regional firms -- that company could be competing with a similar c...

Health Care Organizations and TQM

the country and that is because for the most part many of the health organizations do utilize Total Quality Management. This mode...

Business Impact of TQM

the meantime, Frederick Taylor added to this by advocating a work design that removed planning and decision-making processes from ...

TQM Principles

American managers (Walton x). In Japan, Deming found an eager audience in the higher echelons of management Walton x). Deming spen...

HR Suggestions

motivating staff to perform to their potential - and beyond. This is a confusion combination, but one that is not a new phenomenon...

Reasons for TQM's Success

implement these in more specialised areas. This is useful to both the student studying TQM as well as the manager that may wish to...

Cessna Aircraft's Organizational Development

just won a government contract to provide airmail service. Aircraft had been used during World War I a few years earlier, but the...

Strategic HRM and TQM

(1996). These authors argue there are at least "three dominant modes of theorizing: universalistic, contingency, and configuration...

TQI and Its Implementation at Coca Cola

as this area had been suffering from high absenteeism, old equipment, outdated management systems and isolation among its workers ...

Improving TQM Through QFD

exactly? Basically, Total Quality Management provides a paradigm shift in management philosophy for the enhancement of organizatio...

Customer Needs and Total Quality Management

Customers, and TQM Opportunity A manager who is presented with the challenge of opening a new retail branch of a company in an ex...

TQM and Capone's Bar

In ten pages a local Cyprus nightspot known as Capone's Bar is examined in terms of the implementation of a Total Quality Manageme...

TQM and Corporate Training

In eight pages corporate training is analyzed in terms of the benefits achieved by total quality management in ensuring organizati...

Motorola, GE, TQM, and Six Sigma

In six pages this paper discusses how companies like General Electric and Motorola use the Six Sigma tool of Total Quality Managem...