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YOU WERE LOOKING FOR :Turning Lost Customers into Gold by Joan K Cannie

Essays 121 - 150

TECHNOLOGY, CUSTOMERS AND THE EXAMPLE OF VOLVO

to paying customers. If paying customers are put off by an employees attitude (due to his/her frustration), its a sure bet the cus...

How And Why Companies Benefit From Customers Breaking Rules

a fair value service. There are a large number of examples that demonstrate the way that companies can benefit from custome...

The Ritz-Carlton

to impact on the mass market providers rather than the upper market providers where demand is not as sensitive to economic conditi...

Social Influences on Marketing; Winning and Retaining Customer Loyalty

a competitive advantage (Thompson, 2007). The issue faced by many companies in marketing terms is not only the way to comp...

Service and Customer Satisfaction

In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...

Internet Banking

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

T.S. Eliot, Robert Bolt, and George Bernard Shaw on Martyrdom

In seven pages this paper examines how martyrdom manifests itself in 'Murder in the Cathedral' by T.S. Eliot, A Man for All Season...

Female Directors in American Cinema

This paper examines the impact of female directors in American cinema. The author discusses, Dorothy Arzner, Ida Lupino, Lois Web...

Life and Legacy of Joan of Arc

In five pages this research paper presents an overview of the life, travels, captivity, execution, and enduring legacy of Saint Jo...

Families, Stigma, and Socialization

In eight pages this paper examines socialization and the stigma associated with suicide, adoption, interracial marriage, homosexua...

Software Testing Business

In ten pages this paper assesses the satisfaction of customers in this consideration of a software testing business in a discussio...

Customer Service and Amazon.com

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

100 Years' War and the Role of St. Joan of Arc

and England were once more at odds for England backed the claimant in Rome, and France backed the claimant in Avignon (OReilly PG)...

Competitive Environment and Customer Retention

In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...

The Five Minute Marriage by Joan Aiken

In five pages this paper examines how 19th century English greed is portrayed in Joan Aiken's novel, The Five Minute Marriage. Th...

Airlines and Customer Satisfaction

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

Companies and Their Unique Methods of Customer Relations Management

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

Managing a Company's Branding

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

Urban Youth Alcohol Use Prevention and Nurse Consultations

In five pages this paper examines the Journal of School Health article describing a research study entitled 'Brief Nursing Consult...

Business Success and the Role of Customer Satisfaction

In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...

Leadership Secrets of Attila the Hun by Wess Robert

The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....

100 Years' War and the Trial of Saint Joan of Arc

she was truly a saint and not a sinner as originally believed. Through her efforts, individuals were better encouraged to speak t...

Age of the Dot Com and Customer Service

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

Female Heroism and Joan of Arc by Marina Warner

In eight pages this paper analyzes the female heroism that characterized Marina Warner's Joan of Arc biography and influences its ...

Ameritech's Culture and Customer Service

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

United Airlines' Marketing Audit

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

Fixed Rate Contracts and Acme Crating

In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...

Feminist Views on Women in Afghanistan Under the Taliban Rule

An article on the Taliban rule in Afghanistan and how it has oppressed women is discussed through an application of Joan Scott's f...

Tourism, Hospitality and Customer Relationship Management

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

Ritz Carlton Hotels and Guest Satisfaction Improved Through Customer Information Databases

staff member who hears or sees information that they believe will make the guest more comfortable (Berinato, 2002). The Ritz-Car...